Which App are you referring?

On Tue, 20 May 2025 at 13:20, AAKASH SINGLA <
[email protected]> wrote:

> I also facing issue in login it.
>
>
>
> *From:* [email protected] <[email protected]> *On
> Behalf Of *Shiva Kumar R C
> *Sent:* Sunday, May 18, 2025 10:18 AM
> *To:* [email protected]
> *Subject:* Re: [AI] Good News regarding SBI E Rupee App and Sugamya
> Bharat App
>
>
>
> Sir SBI yono also completely in accessible we can't login without sighted
> help
>
>
>
> with regards  shivakumar r c. first division assistant department of
> treasury Government of Karnataka. mob/watsapp 9060720937
>
>
>
> On Sat, 17 May, 2025, 2:54 pm Ashutosh Singhal, <
> [email protected]> wrote:
>
> Good News: The SBI e-Rupee app was previously not allowing the use of
> TalkBack, making it completely inaccessible for screen reader users. This
> issue was raised by one person on X (formerly Twitter), and I also tagged
> the relevant authorities and followed up on the matter. About a week ago,
> he informed me that the issue had been resolved. I'm happy to share that it
> was fixed within two weeks.
> This is why I always emphasize the effective use of X — it's a powerful
> tool for raising accessibility concerns.
> Secondly, in the latest update of the Sugamya Bharat App, Dark Mode has
> been introduced, and the previously unlabeled buttons that caused
> inaccessibility during login have also been fixed. When I first discovered
> this app over two years ago, it was almost unusable — even the OTP wasn’t
> being delivered, making it impossible to complete the initial steps. That’s
> when I began advocating for accessibility improvements in the app.
> After the OTP issue was resolved, the language selection screen remained
> inaccessible. Other issues included the inability to submit complaints,
> lack of Dark Mode, unlabeled buttons, and inaccessible or malfunctioning
> photo and video upload features etc. Over time, however, the app has seen
> significant improvements. I’ve faced many ups and downs in this journey
> toward making the app accessible.
> To summarize: advocacy remains incredibly important. Unfortunately, the
> app has still not fulfilled its core purpose, even though it was launched
> in 2020. Just two days ago, I reached out to the Joint Secretary ma'am and
> Secretary sir of the Department of Empowerment of Persons with
> Disabilities, urging them to urgently resolve the remaining issues. I also
> made a post on X and tagged key authorities to help accelerate the
> resolution process.
> Kindly support by reposting, liking, and replying using the features on
> X: Ashutosh Singhal (@Sugamyata) posted at 11:00 pm on Thu, May 15, 2025:
>
> Today, I requested @rajeshaggarwal  sir to take urgent action to resolve
> complaints registered on the Sugamya Bharat App. Till now, not a single
> complaint has been resolved, making the app ineffective in the core
> purpose. @IASassociation @ShashiTharoor @HMOIndia @IndianExpress
> (
> https://x.com/Sugamyata/status/1923068544020783543?t=yAT7xKRi1QSxfcLgTsJmGg&s=03
> )
>
>
>
> As you know, You can register complaints about accessibility issues
> related to digital, transport, and infrastructure on the Sugamya Bharat
> App. If you are not aware, this app is made by the government to solve
> accessibility issues that persons with disabilities face in their
> day-to-day life. You should definitely check it out once.
>
>
> Download link for Android users:
> https://play.google.com/store/apps/details?id=com.geostat.sugamyabharatMOH
> If anyone is facing any issue in  using Sugamya Bharat App. You can access
> 2 videos regarding this app which I made earlier with Radio Udaan to aware
> our Persons with Disabilities community about this app. These Videos are
> 95% relevant even after app update:
> In the first video you will get brief info about this app as well as
> registration process: https://youtu.be/dLoCnz0Kdg4?si=fs_bYmdBjF4zBfdo
>
> In the second video you will get to know about complaint process, checking
> complain status and much more:
> https://youtu.be/jHUPPWZVQ3M?si=nQHoYNQsB4sZT5wh
>
> Ashutosh Singhal
>
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Disclaimer:
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through this mailing list..


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