Bharat, I am glad your problem is over. We must all understand that we need good laws and we need to be vigil to ensure that they are implemented. You took immediate action by writing to this group and I could follow it up immediately, the RBI did its job and ICICI responded so you have a happy situation in 12 days. this does not always happen. We have to follow up and fight for our rights.
There are thousands of Bank officials in the country and every one of them has his own opinion. We should not think that by just having good circulars we can make these officials understand the situation. Once we are armed with the circulars we should be ready to cajole, convince and change them and their mindsets. We need to be alert and ready to stand up for ourselves. Did you write to the Delhi ombudsman? Best wishes and happy banking. Now see if you get all the facilities. Kanchan ----- Original Message ----- From: "Bharat" <[email protected]> To: "Accessindia" <[email protected]> Sent: Thursday, July 02, 2009 22:15 Subject: [AI] [Fwd: FW: help with opening a joint bank account] hi all, you might like to go through the below mail. my heartfelt thanks to kanchan & all others who pitched in. now hoping to hear from them further in this regard. ----- Original Message ----- From: Ramesh Somisetty To: [email protected] Sent: Thursday, July 02, 2009 7:51 PM Subject: RE: [Fwd: FW: [AI] help with opening a joint bank account] Dear Mr.Bharat, We refer to your mail dated June 20, 2009 which has been forwarded to us by RBI. At the outset, we apologise for the inconvenience caused and assure you that we hold Visually impaired persons in the highest esteem and regard. We request you to let us know your contact numbers for us to contact you and know the details of branch where you had undergone the discomfort , enabling us to take corrective steps . We thank for giving us an opportunity to clarify and assure you of our best services. We also would like to clarify that RBI guidelines give a clear direction for facilitating access to banking facilities by visually challenged persons. Kindly let us know the nearest branch you wish to open your account with us, enabling us to arrange for account opening. Sincerely, Ramesh Somisetty Chief Manager-Service Quality 9703916923 ----- Original Message ----- From: "Bharat" <[email protected]> To: "Accessindia" <[email protected]> Sent: Saturday, June 20, 2009 9:20 AM Subject: [AI] help with opening a joint bank account > hi all, > my wife & I would like to open a joint bank account with ICICI. we > approached the bank officials with regard to it, however, we were > informed that while, the RBI guidelines permit a blind person to open > a bank account along with being issued a chequebook & an ATM, the same > cannot be done in case of a joint account. I.E. a blind couple cannot > open a joint bank account, as the same is not mandated & permissible > in case of a blind couple. > would really appreciate your guidance in this regard. it would be > really helpful if you can point me to a circular about the same. > > "Print this mail only if absolutely necessary. Save Paper. Save Trees." "This e-mail message may contain confidential, proprietary or legally privileged information. It should not be used by anyone who is not the original intended recipient. If you have erroneously received this message, please delete it immediately and notify the sender. The recipient acknowledges that ICICI Bank or its subsidiaries and associated companies, (collectively "ICICI Group"), are unable to exercise control or ensure or guarantee the integrity of/over the contents of the information contained in e-mail transmissions and further acknowledges that any views expressed in this message are those of the individual sender and no binding nature of the message shall be implied or assumed unless the sender does so expressly with due authority of ICICI Group. Before opening any attachments please check them for viruses and defects." To unsubscribe send a message to [email protected] with the subject unsubscribe. To change your subscription to digest mode or make any other changes, please visit the list home page at http://accessindia.org.in/mailman/listinfo/accessindia_accessindia.org.in To unsubscribe send a message to [email protected] with the subject unsubscribe. To change your subscription to digest mode or make any other changes, please visit the list home page at http://accessindia.org.in/mailman/listinfo/accessindia_accessindia.org.in
