no, though i was just about thinking of writing to them. however, in the
mean time i got this reply. do you suggest, i should wait for a few days
before i call up the gentleman who's written this mail or should i call him
up straight away?

On 7/3/09, pamnani <[email protected]> wrote:
>
> Bharat,
> I am glad your problem is over. We must all understand that we need good
> laws  and we need to be vigil to ensure that they are implemented. You took
> immediate action by writing to this group and I could follow it up
> immediately, the RBI did its job and ICICI responded so you have a happy
> situation in 12 days.
> this does not always happen. We have to follow up and fight for our rights.
>
> There are thousands of Bank officials in the country and every one of them
> has his own opinion. We should not think that by just having good circulars
> we can make these officials understand the situation. Once we are armed
> with
> the circulars we should be ready to cajole, convince and change them and
> their mindsets. We need to be alert and ready to stand up for ourselves.
> Did you write to the Delhi ombudsman?
>
> Best wishes and happy banking. Now see if you get all the facilities.
> Kanchan
> ----- Original Message -----
> From: "Bharat" <[email protected]>
> To: "Accessindia" <[email protected]>
> Sent: Thursday, July 02, 2009 22:15
> Subject: [AI] [Fwd: FW: help with opening a joint bank account]
>
>
> hi all,
>    you might like to go through the below mail. my heartfelt thanks to
> kanchan & all others who pitched in. now hoping to hear from them further
> in
> this regard.
>
> ----- Original Message -----
> From: Ramesh Somisetty
> To: [email protected]
> Sent: Thursday, July 02, 2009 7:51 PM
> Subject: RE: [Fwd: FW: [AI] help with opening a joint bank account]
>
>
> Dear Mr.Bharat,
>
> We refer to your mail dated June 20, 2009 which has been forwarded to us by
> RBI.
>
> At the outset, we apologise for the inconvenience caused and assure you
> that
> we hold Visually impaired persons
> in the highest esteem and regard.
>
> We request you to let us know your contact numbers for us to contact you
> and
> know the details of branch where you
> had undergone the discomfort ,  enabling us to take corrective steps .
>
> We thank for giving us an opportunity to clarify and assure you of our best
> services.  We also would like to clarify that RBI guidelines
> give a clear direction for facilitating access to banking facilities by
> visually challenged persons.
>
> Kindly let us know the nearest branch you wish to open your account with
> us,
> enabling us to arrange for account opening.
>
> Sincerely,
>
> Ramesh Somisetty
> Chief Manager-Service Quality
> 9703916923
>
>
>
> ----- Original Message -----
> From: "Bharat" <[email protected]>
> To: "Accessindia" <[email protected]>
> Sent: Saturday, June 20, 2009 9:20 AM
> Subject: [AI] help with opening a joint bank account
>
>
> > hi all,
> >    my wife & I would like to open a joint bank account
> with ICICI. we
> > approached the bank officials with regard to it, however,
> we were
> > informed that while, the RBI guidelines permit a blind
> person to open
> > a bank account along with being issued a chequebook & an
> ATM, the same
> > cannot be done in case of a joint account. I.E. a blind
> couple cannot
> > open a joint bank account, as the same is not mandated &
> permissible
> > in case of a blind couple.
> >    would really appreciate your guidance in this regard.
> it would be
> > really helpful if you can point me to a circular about the
> same.
> >
> >
>
>
> "Print this mail only if absolutely necessary. Save Paper. Save Trees."
>
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> (collectively "ICICI Group"), are unable to exercise control or ensure or
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> in
> e-mail transmissions and further acknowledges that any views expressed in
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> the
> message shall be implied or assumed unless the sender does so expressly
> with
> due authority of ICICI Group. Before opening any attachments please check
> them for viruses and defects."
>
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