can anybody supply complain numbers of all rail zones or is there a
common number?

On 12/12/12, bhawani shankar verma <[email protected]> wrote:
> further, take note not to approach to the guard or driver, make
> complaint directly to the authority. your name and mobile number will
> not be disclosed to the RPF personnel, who will approach to the coach.
> however, at the time of closing the complaint the rail authority will
> ask your name and about your satisfaction.
>
> On 12/12/12, Asudani, Rajesh <[email protected]> wrote:
>> How can we find the complaint numbers of all railway zones?
>> Is there any universal number?
>>
>>
>> -----Original Message-----
>> From: AccessIndia [mailto:[email protected]] On
>> Behalf
>> Of Shona Man
>> Sent: Tuesday, December 11, 2012 6:06 PM
>> To: [email protected]; [email protected]
>> Subject: Re: [AI] Coach for People with disabilities in Railways - a
>> follow-up
>>
>> Hi friends before cupple of weeks I was traveling from my place to
>> Delhi with my cousin. My waiting list ticket couldn't be confirmed in
>> AC chair car therefore we decided to board handicapped coach. But when
>> we reached at the end of the train we saw that handicapped coach was
>> full of nondisabled as usual. We tried to seek help from guard in
>> adjacent compartment, he was very busy in his personal business while
>> talking on telephone, after our repeated demand he turned to us and
>> asked the problem, we asked him to vacate the handicapped coach, but
>> he outrightly refused and showed his inability to do so. Then I asked
>> a RPF personal standing nearby, but he also refused to do any thing
>> unless guard gives him note of doing so. I asked the guard that I am
>> going to complain regarding it and your inability. At the same time I
>> did complained with the train number and station where it was standing
>> to number 9717630982. I dont know what happened with in 5 minute,
>> guard called RPF personal and said to him that I am giving note to u
>> and vacate the coach. Then that RPF jawan with in 5 minute vacated the
>> coach using force, surprisingly there was only 1 PH sitting in the
>> coach.
>> Friends now what happened at the next station that guard came to us
>> and asked me my certificate and ticket, I gave him and he took it to
>> his compartment. He did not returned it untill we reached Delhi, when
>> I approached him to take my certificate then he very strongly said to
>> me that it is not our duty to vacate the coach and in future never
>> complain. I said to him that I know it is under your jurisdiction, if
>> it is not why you are caring of the complaint? I said, let me follow
>> my own process if it is not ur duty then why u r worried?
>> I left him with this hot discussion and warned him that I am very well
>> aware of my rights.
>> This complaint number is of Delhi, may be in other circle other number
>> working.
>>
>> On 12/11/12, Surendra Salgaonkar) <[email protected]> wrote:
>>> In this conection I want to share something: 10111/10112 konkan kanya
>>> express does not have handicap compartment, but the same train becomes
>>> 10103/10104 mandvi express morning train, it has handicap compartment,
>>> why?
>>> Secondly: sometime it comes on back, sometime in front, why?
>>> Thirdly security questions are as it is, nothing is changed.
>>> So railway person please: pay attention...
>>> Thank you & good luck!
>>> Surendra Salgaonkar
>>> Phones.
>>> :+919867645933,
>>> +912226473918
>>> Emails:
>>> [email protected]
>>> [email protected]
>>>  Skype:
>>> salgaonkarconcerns,
>>> salgaonkarskype
>>> -----Original message-----
>>> From: Srinivasu Chakravarthula
>>> Sent:  10.12.2012, 4.50  pm
>>> To: [email protected]
>>> Subject: [AI] Coach for People with disabilities in Railways - a
>>> follow-up
>>>
>>>
>>> Dear all,
>>> I remember, there was a huge discussion on this earlier. Wondering, if
>>> any
>>> of you know updated information.
>>>
>>> Additionally, wanted to share an incident I have noticed recently.
>>>
>>> Howrah - Chennai Superfast mail has two such coaches one at the front
>>> and
>>> another towards the end of train. When a couple of passengers with
>>> disabilites went to front side coach, it was crowded with all
>>> non-disabled
>>> users and couple of policemen standing there told that it's not their
>>> responsibility to get them vacated and the second coach which is just
>>> before the guards coach gets such support and those two folks had to
>>> walk
>>> all the way to end of the train. Yes, the guard was supervising the
>>> coach
>>> and was not allowing any passenger who does not have a disability.
>>>
>>> I was shocked, when there are two coaches, why they do not offer
>>> necessary
>>> support. Since that was a station where train halts almost 20 minutes,
>>> those folks were able to walk all over the train, but what could have
>>> happened if train halts only for a minute or two or if they are mobility
>>> impaired?
>>>
>>> Do you all think, taking up this issue with CCPD office would help?
>>> Best,
>>> -Srini
>>>
>>> --
>>> Regards,
>>>
>>> Srinivasu Chakravarthula - Twitter: http://www.twitter.com/VasuTweets
>>> Website: http://www.srinivasu.org | http://www.learnaccessibility.org
>>>
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>>
>>
>> --
>> LL.M candidate
>>  at Faculty of Law in University of Delhi
>>
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-- 
With Best Regards,
Dr. Ghanshyam H. Asudani,
Asstt. Prof. of English,
Anand Niketan College of Agriculture,
Warora 442914,
Dist. Chandrapur,
Maharashtra.
Phone:- 07176-281485
Cell:- 7709468077

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