That is interesting. When I was living in India, I did use a couple of
credit cards. I never had any retailer complain about my signature not
matching. Also they didn't complain about it when I was applying for the
card too. I didn't tell them I am blind even. I had a lot of trouble with
opening bank accounts though.

I wonder if American Express in India will let you apply for a card over the
phone or online. These days in the UK, we don't have paper applications. We
either apply online or on the phone. In this case, there is no need to
inform that you are blind.

Regards,
Kiran
-----Original Message-----
From: AccessIndia [mailto:[email protected]] On Behalf
Of Amar Jain
Sent: 04 February 2014 04:39
To: [email protected]
Subject: Re: [AI] American Express Card users with thumb impression anyone?

Hi Mam,

Thanks for the response; as a matter of practice I am still using
thumb impression till I do not obtain comfort and a predictable result
with my signature, which I am still practicing. And that is where the
problem is coming from.

Previously they sighted legal issues, which I could easily take care
of due to the circulars and legal provisions of laws, but now here is
another angle of Risk Management. Due to the absense of biometric
devices, they are not happy to process it sighting this angle.

I have spoken with RBI (Department of Banking Operations and
Development) which issued the circular, and their view is that absense
of biometric devices cannot be the reason to deny this facility to
you. So if that ground is put forward by them, it is open to
challenge.

Based on my discussions and email communications I understand that in
U.S. and other jurisdictions people either use signature or draw a
letter in presence of a witness.

Regards,
-- 
Amar Jain.
Website: www.amarjain.com

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