Wow Vikas, denial in writing! That too in Mumbai where the RBI also has its head office! Very important for me to know: 1. Does the written reply come from someone like Branch Manager or Cards Division? 2. Does it have the seal of the Bank if the reply is not on email (officially from Union Bank)?
The 4th June 2008 circular of RBI is wide enough to cover the credit card facility. As a very first step, please drop an email to senior management, attaching the RBI and IBA circulars. In the mean while could I request you to have a telephonic conversation with me preferably after 6.30 in the evening on weekdays or anytime over the weekend. I am reachable on: +91-9892622230. Since its Union Bank which has done commendable job on accessible ATMs thanks to Prashant Naik, also a member of this list, to see if we can get it sorted internally. @Prashant Sir: a P.O. of Union Bank is being denied credit card on the grounds of thumb impression and visual impairment. Based on his representation, I understand that he has been given a written rejection. However, I haven't reviewed the written rejection or its contents. Would appreciate your inputs please. Regards, -- Amar Jain. Website: www.amarjain.com Clean India Campaign: Let us also chip in! Register at the dedicated AccessIndia list for discussing accessibility of mobile phones / Tabs on: http://mail.accessindia.org.in/mailman/listinfo/mobile.accessindia_accessindia.org.in Search for old postings at: http://www.mail-archive.com/[email protected]/ To unsubscribe send a message to [email protected] with the subject unsubscribe. To change your subscription to digest mode or make any other changes, please visit the list home page at http://accessindia.org.in/mailman/listinfo/accessindia_accessindia.org.in Disclaimer: 1. Contents of the mails, factual, or otherwise, reflect the thinking of the person sending the mail and AI in no way relates itself to its veracity; 2. AI cannot be held liable for any commission/omission based on the mails sent through this mailing list..
