Dear all,

As the subject line indicates, I am experiencing problems with regard
to availing myself of the various banking facilities from Indian bank
for my Savings account. When I approached the bank and submitted a
request for facilities such as debit/ATM card and internet banking,
the manager of that particular branch told me that she will not be
able to grant me these facilities on account of my disability and that
the bank has not granted such facilities to any vision impaired person
so far.

Even after repeated requests and the explanation regarding the
availability of the RBI circulars in place, she firmly denys to oblige
my request. I request members to guide me in dealing with this matter
and obtaining ATM card and access to internet banking along with
providing the recent RBI circular/guidelines for obtaining these
services. It would be great if the banking circulars could be send to
my personal email id which is [email protected]
 Your expert guidance is highly appreciated.

Regards,

Sultana



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