Title: Message
Joe,
 
The operations team which is responsible for AD, Server Images, Exchange, Fax Gateways, Group Policy, Backups, Data Management, Systems Monitoring, and some Security is about 7 people + 1 manager.  Supporting about 2000 staff across the country and overseas (and growing), and 200 servers (and growing), over about 25 sites.  There is some local day to day support for some of these sites, but all primary management is centralised.  Due to the size of the team, there is a lot of multi-tasking of staff, so we arent dependant on a single person being the only one knowing about particular things.
 
We do have front line support (Help Desk), about 6-10 people, but with very limited management rights over AD (create users, reset password etc).
 
G.
 
 
----- Original Message -----
From: Joe
Sent: Monday, June 30, 2003 1:19 AM
Subject: RE: [ActiveDir] MMS 2003 and ADAM 2003

Glen if you don't mind my asking, how large is your environment. I started to get impressed by the 12 people comment and then realized I had nothing to go on in terms of how many servers and people you were actually supporting. >100? >1000? >10,000? Etc.
 
We have a 3 analyst + 1 manager ops team for Active Directory/Domain Controllers/WINS with some 380-400 servers for that stuff. There is a separate OPS DNS team (UNIX based DNS and mixture of outsourced and insourced), a separate email OPS team (outsourced), user management is all delegated out to local sites (hundreds) as is group and workstation management though various proxy and native delegation methods and the last time I counted the number of local site admin ID's (ID's with very basic AD delegation such as ability to manage the membership of site groups or join workstations) were in the thousands. Server Accounts and group objects our group handles creations of but we don't manage the servers themselves though issues with them tend to get us involved if escalated.
 
We are currently working on E2K deployment so mostly the AD team is running with 2 analysts and the manager and I am off in the lab trying to work out the ills of E2K and its delegation and management. I think it would have been helpful had it been written in such a way to work well that way but it seems someone on the E2K Dev team likes poor gui methods and didn't have a lot of understanding of the best ways to use Active Directory. Enough of that though...
 
 
 joe
 
 
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