Interesting project.

UNC Chapel Hill implemented a new Policy on Policies which became effective on 
my first day of work back in January of this year. It makes the distinction 
between Policy, Standards, and Procedures at either the University level or the 
Unit level whereas in the University's previous policy system, the policy 
categories were University Policy, Administrative Policy, and Departmental 
Policy.  Personally, my understanding is that procedures outline the specific 
steps to meet the requirements of a policy so I don't see much difference 
between process and procedures.
You can take a look at our definitions: https://policies.unc.edu/
Also, the working group report that led to the creation of my office is 
publicly available: 
http://carolinacommitment.unc.edu/files/2016/03/Policy-and-Procedures-WG_Report.pdf
 which you may find helpful in approaching the procedure vs process question.
Best,
Tinu


Atinuke O. Diver, J.D.
Associate Director for Ethics Education and Policy Management
Office of the Chancellor
University of North Carolina at Chapel Hill

134 ½ East Franklin Street, Suite 110
Campus Box 4110
Chapel Hill, NC 27599-4110
Phone: 919-445-8364
Email: [email protected]<mailto:[email protected]>
Web: ethicsandintegrity.unc.edu

From: [email protected] 
[mailto:[email protected]] On Behalf Of Zalatoris, 
Scott R
Sent: Monday, May 8, 2017 5:43 PM
To: Association of College and University Policy Administrators 
<[email protected]>
Subject: [acupa-l] Policy vs. Procedure vs. Process

Good afternoon,

I have back-to-basics sort of question for the group regarding how your 
institutions address the differences between policy, procedure, and process. Do 
your institutions and/or offices have a common set of definitions that are used 
for deciding whether content should be considered policy, procedure, or 
process? If not, what do you use as guidance to help make these determinations?

As a bit of background, the University of Illinois System is going through a 
reorganization process where several business units that were once part of the 
central university administration offices are being reassigned to 
campus-specific administrative offices. As a result, we are identifying which 
policies and procedures should be removed from the system-wide manual, and 
'returned' to the campuses. As part of this effort we are also discussing what 
content should be considered a procedure - and included as part of the policies 
and procedures manual - and what content is a business process and should not 
be included.

Thank you in advance for your consideration of this incredibly broad question!

Regards,

Scott R Zalatoris, Policy Specialist
University of Illinois System - Office of Business and Financial Services (OBFS)
Business Solutions & Support
809 South Marshfield Avenue, Chicago, IL 60612
Office: 312-355-5107 Email: [email protected]<mailto:[email protected]>
OBFS website: www.obfs.uillinois.edu<http://www.obfs.uillinois.edu/>


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