Scott,

At Cornell, our policies must support the mission of the university and have 
four required characteristics:


1.       Broad application

2.       Require senior-level approval

3.       Improve efficiency, reduce risk, and/or ensure compliance with 
regulations

4.       Contain procedures or constraints for compliance (generally very 
high-level)

As long as a subject has these characteristics, the Policy Office is agreeable 
to making it a policy. But because our policies are owned by vice presidents 
(and not the policy office), we do not dictate what should or should not be a 
policy; rather, we rely on the chain of command and chain of authority to make 
such determinations.  Largely, they are done on a case-by-case basis, 
considering several factors, including, but not limited to:

-          Risk level;

-          Urgency;

-          Cultural climate;

-          What our peers are doing;

-          Regulatory environment;

-          Practicability;

-          Available resources.
The Policy Office has a long history with the local, state, federal, and higher 
ed policy, so we are able to advise, counsel, consult, and recommend without 
wielding any official authority.

I'm not sure this will help, but feel free to contact me off-line if you like.

Joshua

Joshua Adams, Director
University Policy Office and DFA Communications
Cornell University
341 Pine Tree Road
Ithaca, NY 14850

p: 607.255.8279
f: 607.254.1555
w: www.policy.cornell.edu<http://www.policy.cornell.edu/>

ΓΌ Please consider the environment before printing this e-mail.

From: [email protected] 
[mailto:[email protected]] On Behalf Of Zalatoris, 
Scott R
Sent: Monday, May 08, 2017 5:43 PM
To: ACUPA-L <[email protected]>
Subject: [acupa-l] Policy vs. Procedure vs. Process

Good afternoon,

I have back-to-basics sort of question for the group regarding how your 
institutions address the differences between policy, procedure, and process. Do 
your institutions and/or offices have a common set of definitions that are used 
for deciding whether content should be considered policy, procedure, or 
process? If not, what do you use as guidance to help make these determinations?

As a bit of background, the University of Illinois System is going through a 
reorganization process where several business units that were once part of the 
central university administration offices are being reassigned to 
campus-specific administrative offices. As a result, we are identifying which 
policies and procedures should be removed from the system-wide manual, and 
'returned' to the campuses. As part of this effort we are also discussing what 
content should be considered a procedure - and included as part of the policies 
and procedures manual - and what content is a business process and should not 
be included.

Thank you in advance for your consideration of this incredibly broad question!

Regards,

Scott R Zalatoris, Policy Specialist
University of Illinois System - Office of Business and Financial Services (OBFS)
Business Solutions & Support
809 South Marshfield Avenue, Chicago, IL 60612
Office: 312-355-5107 Email: [email protected]<mailto:[email protected]>
OBFS website: www.obfs.uillinois.edu<http://www.obfs.uillinois.edu/>


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