Problems with Barcode Reader.

[Gwen Garcia]

L.S.
We have a problem with a Magstar 3575 Tape library.
When auditing the library, with parameter "checkl�rcode" the barcode is
not recognized.
The robot must put the tape in the drive in order to recognize the tape
label.

All the microcodes and the Atape drivers have been upgraded to the
latest
level, but to no avail.

We think that the problem is hardware related.
Can anyone out there give us some assistance or clues?
TIA.
Gwen Garcia.