>We have a problem with a Magstar 3575 Tape library.
>When auditing the library, with parameter "checkl=BArcode" the barcode is
>not recognized.
>The robot must put the tape in the drive in order to recognize the tape
>label.
>
>All the microcodes and the Atape drivers have been upgraded to the
>latest level, but to no avail.
>
>We think that the problem is hardware related.
Reading the label on the tape is the documented fall-back for when the barcode
cannot be read. Check the tape to assure that there is a barcode on it, that
it is properly affixed (not askew), and that its bars are distinct. (The
barcodes from some companies are rather smudgy, making reading difficult.)
If this is the only tape that this is happening with, then it would be that
one tape. If all tapes, then have a service technician have a look at the
barcode reader itself.
Richard Sims, BU
