PERSISTENCE PAYS OFF! Well done, both of you!
Best regards, Mike, x7942 RMD IT Client Services On Thu, May 5, 2016 at 1:54 PM, Andrew Raibeck <stor...@us.ibm.com> wrote: > Hello all, > > Neil took me up on my offer to look at a trace, and thanks to his > persistence, that indeed led to unmasking a problem in the 7.1.4 server. > > APAR IT15117 has been opened for this issue. It may take a day or so before > it is visible on the web. As discussed previously, the files can be > restored when the QUIET option is used. > > Note that current client versions will also encounter this issue if they > use TAPEPROMPT YES, regardless of the VERBOSE or QUIET setting. In that > case, the workaround is to use TAPEPROMPT NO. The default setting is > TAPEPROMPT NO, and I think it uncommon to set this option to YES; but I > mention it here for completeness. > > Regards, > > Andy > > > ____________________________________________________________________________ > > Andrew Raibeck | IBM Spectrum Protect Level 3 | stor...@us.ibm.com > > IBM Tivoli Storage Manager links: > Product support: > > https://www.ibm.com/support/entry/portal/product/tivoli/tivoli_storage_manager > > Online documentation: > > http://www.ibm.com/support/knowledgecenter/SSGSG7/landing/welcome_ssgsg7.html > > Product Wiki: > > https://www.ibm.com/developerworks/community/wikis/home/wiki/Tivoli%20Storage%20Manager > > "ADSM: Dist Stor Manager" <ADSM-L@VM.MARIST.EDU> wrote on 2016-04-29 > 12:24:42: > > > From: Andrew Raibeck/Hartford/IBM@IBMUS > > To: ADSM-L@VM.MARIST.EDU > > Date: 2016-04-29 12:26 > > Subject: Re: TSM Server 7.1.4 woes > > Sent by: "ADSM: Dist Stor Manager" <ADSM-L@VM.MARIST.EDU> > > > > Hi Neil, > > > > What I can tell you is that my testing was done with a 7.1.4 server, and > I > > reproduced the symptoms consistent with the old defect I mentioned in my > > prior email. When I applied the workaround for that issue (QUIET option), > I > > could do the restore. The other ADSM-L poster, Michael Prix, verified > that > > QUIET solved it for him, too. So based on what I know, everything works > as > > I have described. At this time I have no reason to think that this is > > attributable to a specific version of the server. > > > > If you have a 6.1.0.0 client, try the same testing I described earlier: > > back up a file to a 7.1.1 server, then try to restore it. Make sure you > > explicitly specify the file for the restore file spec (not just the > > directory), e.g.: > > > > dsmc restore /mydir/myfile.txt > > > > and that VERBOSE logging is enabled. I would expect you to get the same > > message, ANS4035W. Then try the restore again, with QUIET, and see if it > > avoids the issue. > > > > Assuming that this all works as I describe, then I would expect the same > > behavior for 7.1.4 (or later) as I would for 7.1.1, or any prior server > > level. > > > > If, in fact, the restore from tape from the 7.1.1 server is successful > with > > VERBOSE logging enabled, then repeat the restore like this: > > > > dsmc restore /mydir/myfile.txt -traceflags=service,verbdetail > > -tracefile=dsmc_rest_trace.out > > > > and send me the resulting trace file, and I will see what I can see... > > > > Best regards, > > > > Andy > > > > > > ____________________________________________________________________________ > > > > > Andrew Raibeck | IBM Spectrum Protect Level 3 | stor...@us.ibm.com > > > > IBM Tivoli Storage Manager links: > > Product support: > > > > https://www.ibm.com/support/entry/portal/product/tivoli/tivoli_storage_manager > > > > > Online documentation: > > > > http://www.ibm.com/support/knowledgecenter/SSGSG7/landing/welcome_ssgsg7.html > > > > > Product Wiki: > > https://www.ibm.com/developerworks/community/wikis/home/wiki/Tivoli% > > 20Storage%20Manager > > > > "ADSM: Dist Stor Manager" <ADSM-L@VM.MARIST.EDU> wrote on 2016-04-29 > > 10:38:16: > > > > > From: "Schofield, Neil (Storage & Middleware, Backup & Restore)" > > > <neil.schofi...@lloydsbanking.com> > > > To: ADSM-L@VM.MARIST.EDU > > > Date: 2016-04-29 10:39 > > > Subject: Re: TSM Server 7.1.4 woes > > > Sent by: "ADSM: Dist Stor Manager" <ADSM-L@VM.MARIST.EDU> > > > > > > Andy > > > > > > Thanks for looking into this. We've got an upgrade from 7.1.1 to 7. > > > 1.4 planned for next week so this thread got me a little worried as > > > it does involve some legacy clients. > > > > > > Just so we're clear, can I reassure our users that with regards to > > > this specific issue there will be no difference in the behaviour of > > > the legacy clients between the two server versions? I know you > > > managed to reproduce the issue that Mark described on a 7.1.4 > > > server, but I wondered whether you'd been able to prove it also > > > existed with any server version prior to 7.1.4? > > > > > > Regards > > > Neil Schofield > > > Tivoli Storage Manager SME > > > Backup & Recovery | Storage & Middleware | Central Infrastructure > > > Services | Infrastructure & Service Delivery | Group IT > > > LLOYDS BANKING GROUP > > > > > > > > > Lloyds Banking Group plc. Registered Office: The Mound, Edinburgh > > > EH1 1YZ. Registered in Scotland no. SC95000. Telephone: 0131 225 > > > 4555. Lloyds Bank plc. Registered Office: 25 Gresham Street, London > > > EC2V 7HN. Registered in England and Wales no. 2065. Telephone > > > 0207626 1500. Bank of Scotland plc. Registered Office: The Mound, > > > Edinburgh EH1 1YZ. Registered in Scotland no. SC327000. Telephone: > > > 03457 801 801. Cheltenham & Gloucester plc. Registered Office: > > > Barnett Way, Gloucester GL4 3RL. Registered in England and Wales > > > 2299428. Telephone: 0345 603 1637 > > > > > > Lloyds Bank plc, Bank of Scotland plc are authorised by the > > > Prudential Regulation Authority and regulated by the Financial > > > Conduct Authority and Prudential Regulation Authority. > > > > > > Cheltenham & Gloucester plc is authorised and regulated by the > > > Financial Conduct Authority. > > > > > > Halifax is a division of Bank of Scotland plc. Cheltenham & > > > Gloucester Savings is a division of Lloyds Bank plc. > > > > > > HBOS plc. Registered Office: The Mound, Edinburgh EH1 1YZ. > > > Registered in Scotland no. SC218813. > > > > > > This e-mail (including any attachments) is private and confidential > > > and may contain privileged material. If you have received this e- > > > mail in error, please notify the sender and delete it (including any > > > attachments) immediately. You must not copy, distribute, disclose or > > > use any of the information in it or any attachments. Telephone calls > > > may be monitored or recorded. > > > > > >
