Hi Guys, I'm using Storage management server version 5.1.6.0 on windows 2000 advanced server and Tape Library IBM LTO 3583-L18 with two drives. Once every two weeks I get the following error and nothing get backup to the tapes. The error on the Library shows SAC 8100 and on q actlog has the following message: 03/15/2004 06:00:33 ANR8381E LTO volume 649AENL1 could not be mounted in drive DR1 (mt2.1.0.4). 03/15/2004 06:00:33 ANR1401W Mount request denied for volume 649AENL1 - mount failed. 03/15/2004 06:00:38 ANR8943E Hardware or media error on library LTOLIB (OP=8401C058, CC=304, KEY=04, ASC=40, ASCQ=C0, SENSE=70.00.04.00.00.00.00.0A.00.00.00.00.40.C0.81.00.00- .00., Description=Changer failure). Refer to Appendix D in the 'Messages' manual for recommended action. 03/15/2004 06:00:40
Checked what the Appendix D in the manual suggests but didn't find that being the case here. The only way I can get around this problem is by rebooting the Library. Any help I can get is appreciated. Desalegne Guangul Regional Occupational Health 1800 Harrison St. 21st Floor 510-625-3038 or tieline 8/428-3038
