Try having the robot recalcitrate, either through the web GUI or the front panel. Check out the library user manual for details.
Orville L. Lantto Datatrend Technologies, Inc. (http://www.datatrend.com) IBM Premier Business Partner 121 Cheshire Lane, Suite 700 Minnetonka, MN 55305 Email: [EMAIL PROTECTED] CONFIDENTIALITY NOTICE: This e-mail message, including any attachments, is for the sole use of the intended recipient(s) and may contain confidential and privileged information. Any unauthorized review, use, disclosure or distribution is prohibited. If you are not the intended recipient, please contact the sender by reply e-mail and destroy all copies of the original message. Desalegne Guangul <[EMAIL PROTECTED]> Sent by: "ADSM: Dist Stor Manager" <[EMAIL PROTECTED]> 03/17/04 07:58 PM Please respond to "ADSM: Dist Stor Manager" To: [EMAIL PROTECTED] cc: Subject: 3583 Library problem Hi Guys, I'm using Storage management server version 5.1.6.0 on windows 2000 advanced server and Tape Library IBM LTO 3583-L18 with two drives. Once every two weeks I get the following error and nothing get backup to the tapes. The error on the Library shows SAC 8100 and on q actlog has the following message: 03/15/2004 06:00:33 ANR8381E LTO volume 649AENL1 could not be mounted in drive DR1 (mt2.1.0.4). 03/15/2004 06:00:33 ANR1401W Mount request denied for volume 649AENL1 - mount failed. 03/15/2004 06:00:38 ANR8943E Hardware or media error on library LTOLIB (OP=8401C058, CC=304, KEY=04, ASC=40, ASCQ=C0, SENSE=70.00.04.00.00.00.00.0A.00.00.00.00.40.C0.81.00.00- .00., Description=Changer failure). Refer to Appendix D in the 'Messages' manual for recommended action. 03/15/2004 06:00:40 Checked what the Appendix D in the manual suggests but didn't find that being the case here. The only way I can get around this problem is by rebooting the Library. Any help I can get is appreciated. Desalegne Guangul Regional Occupational Health 1800 Harrison St. 21st Floor 510-625-3038 or tieline 8/428-3038
