My Parents have been with Comcast for tv/internet/voice for several years, and their bill has crept up to almost $200/mo now. I've heard that if you call in, you can get some of the new contract deals even though you're existing. Has anyone had to navigate Comcast and have any tips for getting the best rate? Can you do the same thing by going to one of the xfinity stores?

They're in a wooded area, so their only options are Comcast or Frontier.

Nate

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