https://www.youtube.com/watch?v=_Q2s8AJbsps
From: Ken Hohhof
Sent: Monday, June 24, 2019 2:28 PM
To: 'AnimalFarm Microwave Users Group'
Subject: Re: [AFMUG] OT: Medical Alert Systems
They need to buy the relative a collie. Run, Lassie, get help!
From: AF <af-boun...@af.afmug.com> On Behalf Of Adam Moffett
Sent: Monday, June 24, 2019 2:47 PM
To: af@af.afmug.com
Subject: Re: [AFMUG] OT: Medical Alert Systems
The problem is people are sometimes dumb.
There was actually a specific person who prompted my comment. During that 4
hour outage, someone emailed and called multiple times because their elderly
relative relied on the internet connection to reach out in the case of medical
emergencies.
I said get a landline phone; they claimed there was no option. I checked
Verizon's website which clearly said there IS phone service there and sent them
the link to it. I also suggested get a second Internet service or a cell phone
so you have a backup. They said there isn't any other internet service there
and apparently the Verizon POTS doesn't really work there for some reason and
there's no cell reception.
They seemed to really want to dig their heels in and make this my problem, and
I'm not interested.
-Adam
On 6/24/2019 1:12 PM, Lewis Bergman wrote:
AUP's are for that but I don't know if they provide any shield. I really
don't see how a service with no SLA could be deemed by anyone as emergency
communications.
On Mon, Jun 24, 2019, 9:05 AM Adam Moffett <dmmoff...@gmail.com> wrote:
Honestly I wish they would stop selling these things with an option to
use the Internet rather than a phone line...or at least require a
landline phone as a backup for the Internet.
There was a 4 hour outage on a Saturday morning recently caused by a
router failure. Frankly, I'm happy with how quickly we resolved that
given that it was just about the worst failure possible and it happened
on a weekend. But if someone had a problem at that time, and their
health monitoring equipment couldn't phone the mothership to report it I
really don't want that on my head.
-Adam
On 6/24/2019 11:46 AM, Nate Burke wrote:
> I have some relatives that are getting elderly and still living on
> their own. Landline only (Frontier, so it mostly works), they don't
> even have a cell phone. It seems like a lot of devices now are geared
> towards the smart home market, where they presume that you have an
> internet connection. Other devices are $20 or $30/month for the
> monitoring/answering service. There are other family members close
> by, so it really just needs a wireless panic button that can make an
> outbound call to them. A cordless phone is probably more technical
> that can be handled, and I know that it would rarely leave it's base
> station. So a pendent/watch is much more preferable.
>
> Just brainstorming, Preferably, dial a list of numbers until someone
> answers and confirms via keypress or something.
>
> Does something like that exist?
>
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