Do they not have an advanced replacement?  This seems to be pretty common
with other vendors these days.

On Wed, Jan 8, 2020 at 6:23 PM Mark Radabaugh <[email protected]> wrote:

>
>
> On Jan 8, 2020, at 5:45 PM, Ken Hohhof <[email protected]> wrote:
>
>
> A couple other comments about Cambium licensed radios.  Make sure you
> account for the price of all the keys you may need.  Ask your Cambium rep
> if you can get a discount, especially if you intend to buy multiple links.
> They may have promos or be able to give you special pricing on the HW, the
> keys, or both.  Does no good to badger your distributor for special
> pricing, it has to come from your Cambium regional sales rep.  If you don’t
> know that person, make their acquaintance.  One final thing – test all
> radios on the bench as soon as you receive them, even if they won’t be
> deployed for a few weeks or maybe are spares.  At least run the internal RF
> loopback test.  Better yet, bench test them as High/Low pairs, with several
> reams of paper in between or bouncing off the ceiling.  It will be a lot
> easier to get any DOA or early failure radios replaced if you can just
> return them as DOA, rather than sending them in for repair under warranty
> later.  Repair turnaround time is unspectacular.
>
>
>
> Ken is being nice with ‘unspectacular’.   I would go with awful.
>
> Mark
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