All I can say to that situation is damn..

Find new people... sheesh

On 10/9/2020 12:19 AM, Steve Jones wrote:
We lost a primary sight in July during the storms. This is a remote site feeding around 80 customers and has been a shitshow getting back online. They were patient for a bit. We've hit wall after wall, new lease delays, 5ghz interference, multiple licensed links, wrong equipment, new hardware failures, electricians running 220 to 110 circuits, contractors wife kidnapping a kid, if it could go wrong it did. The town has had meetings over this and we last promised to be production ready and problem free 2 weeks ago. At this point they're shopping our lease probably. We have a multi year breakout on the lease and can fix it, but in the interim they'll probably colocate a competitor. Honestly, I cant blame them.


On Thu, Oct 8, 2020, 11:54 PM Darin Steffl <darin.ste...@mnwifi.com <mailto:darin.ste...@mnwifi.com>> wrote:

    Can you clarify what you mean by "80 customer site loss"?

    Does this mean you'll miss out on potentially 80 new customers or
    you'll lose 80 current customers if you don't do said work?

    If it's 80 new customers waiting for service, most will wait an
    extra 2 weeks if you explain COVID has taken out a guy. Some may
    go with a competitor but if they suck, they'll be back to you
    eventually. We had people wait up to 5 weeks for an install when
    we were backed up from the COVID rush for service between
    March-August.

    On Thu, Oct 8, 2020 at 11:46 PM Steve Jones
    <thatoneguyst...@gmail.com <mailto:thatoneguyst...@gmail.com>> wrote:

        So, I have a probable covid positive contractor.
        I know the answer here, I'm just sounding it out.
        I'm behind as fuck with this guys work. I worked with him last
        weekend, I've been sick with harvest flu since a couple days
        before, his daughter tested positive the next day, his wife
        and other daughter the day after that and he got sick
        wednesday. Everybody is over symptoms (wife and daughter still
        have no taste or smell, but that lasts a long time)
        My harvest flu symptoms havent changed, not worried about me.

        Hes wanting to catch up behind work saturday. I'm usually very
        risk tolerant, and my house has been directly exposed a ton of
        times, so I know it's not as easily spread as they say.
        Its mid harvest, a farmer getting this shit right now could be
        devastating.

        Its gonna cost us alot if he doesnt get caught up, a
        substantial amount. Like 80 customer site loss substantial. We
        arent big, that's more than 5 percent.

        My boss respects me after all these years, if I make a call,
        knowing the costs like this, he will back my call, but it
        burns all those years of trust.

        Theres like a .0001 percent chance he would spread it, zero
        direct interaction. But hes present at grain elevators mid
        harvest. Grain dust will drop anything airborne like a rock.
        It takes an exposure to a high viral count to even get
        symptomatic.

        Tell me I'm wrong to push his work out another week or 2




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-- Darin Steffl
    Minnesota WiFi
    www.mnwifi.com <http://www.mnwifi.com/>
    507-634-WiFi
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