I forget if this has been discussed before, but is there something about
Apple software upgrades that is unique?

 

It seems I regularly get people saying they can't upgrade their Mac or other
Apple product because it says it times out.  So of course they say their
Internet is too slow.  But I'm talking about people with 20M downstream
speeds.  And no reason they shouldn't be getting that speed.  And it seems
like their only complaint is the Apple software updates.  They can stream
Netflix just fine.

 

Latest one is complaining about a Mac, but I think I've heard this about
iPhone/iPad devices also.  I know iDevices will sometimes switch to cellular
data, but a Mac shouldn't be doing that.

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