I have a very nice elderly lady who is having phone problems. It seems
like she might have an analog phone in her house acing up. Going off
hook on it's own causing busy signals, redialing calls randomly in the
middle of the night. How much troubleshooting of the analog system do
you do?
She calls me from her 'cell phone' which I finally realized is what she
is calling a cordless phone, she keeps her 'land line' phone down in the
basement. So I'm thinking telling her to go buy a new phone would be a
little beyond her reach. How would a Big Telco handle a problem like
this? Bill for a dispatch? Just keep telling here there is no problem
and walk away? I'm tempted to give her a new cordless phone, but that
seems like it would be asking for endless questions about how to use it.
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