I'm with Chuck. Buy her a phone. It could be a PR coup.
--
bp
part15sbs{at}gmail{dot}com
On Wed, Feb 10, 2021 at 4:17 PM Chuck McCown via AF <[email protected]> wrote:
> Phone is fruit.
>
> I come from a time when I was THE telephone repairman in an area of North
> Central Oregon. We owned the phones. The line cords were terminated with
> screws. Wall phones were screwed to the wall. Jacks could be had if you
> wanted to rent them from us and they were 4 big prongs. I actually FIXED
> the phone. Clear down to adjusting the mechanical governor that regulated
> dial speed.
>
> Then the FCC decided people should have the right to own their own phone.
> I
> had to go to every phone in the whole exchange and put modular jacks on
> the
> walls and new line cords on the phones. Still our phones. But they had
> the
> option to buy one and plug it in.
>
> Then the FCC decided that people should be able to own their own inside
> wiring. So we had to go back to ever dwelling in the exchange and install
> an NID. Since that time the customers have been on their own. We did
> sell
> a "line backer" type of inside wiring insurance plan. I presume that is
> still an option from ILECS but they never covered the "instrument" itself.
>
> So, buy her a new phone and install it for her. Be a mensch.
>
> -----Original Message-----
> From: Nate Burke
> Sent: Wednesday, February 10, 2021 11:04 AM
> To: Animal Farm
> Subject: [AFMUG] Tracking down analog problems
>
> I have a very nice elderly lady who is having phone problems. It seems
> like she might have an analog phone in her house acing up. Going off
> hook on it's own causing busy signals, redialing calls randomly in the
> middle of the night. How much troubleshooting of the analog system do
> you do?
>
> She calls me from her 'cell phone' which I finally realized is what she
> is calling a cordless phone, she keeps her 'land line' phone down in the
> basement. So I'm thinking telling her to go buy a new phone would be a
> little beyond her reach. How would a Big Telco handle a problem like
> this? Bill for a dispatch? Just keep telling here there is no problem
> and walk away? I'm tempted to give her a new cordless phone, but that
> seems like it would be asking for endless questions about how to use it.
>
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