back in the day they would have replaced the phone youre renting from them. but if its redialing, thats a phone issue, nothing else. she has to get the phone replaced (or repaired if there is such a thing as a phone repair now)
On Wed, Feb 10, 2021 at 12:05 PM Nate Burke <[email protected]> wrote: > I have a very nice elderly lady who is having phone problems. It seems > like she might have an analog phone in her house acing up. Going off > hook on it's own causing busy signals, redialing calls randomly in the > middle of the night. How much troubleshooting of the analog system do > you do? > > She calls me from her 'cell phone' which I finally realized is what she > is calling a cordless phone, she keeps her 'land line' phone down in the > basement. So I'm thinking telling her to go buy a new phone would be a > little beyond her reach. How would a Big Telco handle a problem like > this? Bill for a dispatch? Just keep telling here there is no problem > and walk away? I'm tempted to give her a new cordless phone, but that > seems like it would be asking for endless questions about how to use it. > > -- > AF mailing list > [email protected] > http://af.afmug.com/mailman/listinfo/af_af.afmug.com >
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