I've found customers don't like signing anything until they see the Internet is working anyway
— Sent from Mailbox On Thu, Oct 30, 2014 at 10:25 AM, Jeremy via Af <[email protected]> wrote: > I forgot to add - I use a Nexus 7 to do all of our installs. I have a > DeWalt flashlight with a UBNT wifi router built in. I use it to power the > radio and do the alignment and configuration, then once inside I plug the > flashlight into the wallplate that was just cut in. Now I have Wifi access > throughout the customer's home. I can just go and find them wherever they > are and hand them the Nexus 7 with a small stylus and they sign right on > the screen. This is the best method I have ever used in almost 15 years of > doing installs. > On Thu, Oct 30, 2014 at 8:22 AM, Jeremy via Af <[email protected]> wrote: >> We use digital contracts through Powercode. They added this feature last >> year. I can 'push' contracts to accounts and they are redirected and >> cannot access the net until they are signed. We have them sign at the time >> of the install. I have only had two who sat there and read the entire >> thing. Of course one of those was an install that went until like 8pm. >> Once signed, the agreement is saved in .pdf format to the customer's >> account. This has really simplified the process for us. Thanks Powercode! >> >> On Wed, Oct 29, 2014 at 6:46 PM, David Milholen via Af <[email protected]> >> wrote: >> >>> We still use a the carbon copy forms.. No hardware . >>> The cost of printing (ink) is approx .25 - .75 cents a print or more >>> depending on usage. The carbon prints from a professional printing company >>> runs us about 120 bucks for a full CASE of triple copy contracts ready to >>> sign. >>> I say the writing is on the wall :) >>> >>> On 10/29/2014 11:43 AM, Ben Royer via Af wrote: >>> >>> Quick poll question... For those of you still using paper in the field >>> for your technicians to have customers sign, do you use printers in the >>> vehicles? If yes to that question, which printer do you recommend? We use >>> a basic HP Deskjet scanner/copier/printer, so the client can sign the >>> paperwork and then we can make a copy for them in the field. However, they >>> are not very durable to the every day use of our field techs. I’ve even >>> had them brought in because they are jammed and we find things like a >>> mustard packet inside them. Now, the obvious go paperless argument is null >>> at this point as we are putting a plan in place to get there someday, but >>> until then, what would you all recommend for paperwork printing in the >>> field? >>> >>> Thank you, >>> Ben Royer, Operations Supervisor >>> Royell Communications, Inc. >>> 217-965-3699 www.royell.net >>> >>> >>> >>
