I think we need a legal "Purge" day for all network ignorant customers.
Josh Luthman Office: 937-552-2340 Direct: 937-552-2343 1100 Wayne St Suite 1337 Troy, OH 45373 On Mon, Dec 15, 2014 at 2:49 PM, Sterling Jacobson via Af <[email protected]> wrote: > https://www.youtube.com/watch?v=tOdOBVKenzQ > > Just got another support ticket complaining of crappy to no internet for > 10 days... > > Response to my queries of specifics: > > "we are wireless. The fastest we've seen in the last two weeks is about > 30 mbps up or down. Sometimes it's so weak, I can't even test it. I reset > our router several times... > It's always slow, but sometimes our devices can't even open pages because > it's so slow or even dead for a few minutes." > > It's the same old "my internet hasn't worked for days" problem that isn't > our problem. > > Does anyone have a better video/solution than this one, for explaining to > customers your 'wireless router' sucks problem? > > >
