Very, very good content! Well done! I think I'll share that around to our 'neighbors' in Saratoga Springs.
I also think we should adapt this into a general version using one of those 'drawing' methods. Anyone want to help fund a new generalized version we all can use? -----Original Message----- From: Af [mailto:[email protected]] On Behalf Of Chuck McCown via Af Sent: Monday, December 15, 2014 1:27 PM To: [email protected] Subject: Re: [AFMUG] Wireless router internet help video? Here is one I did: https://www.youtube.com/watch?v=Cp4nKu4SaIs&feature=youtu.be -----Original Message----- From: Sterling Jacobson via Af Sent: Monday, December 15, 2014 12:49 PM To: '[email protected]' Subject: [AFMUG] Wireless router internet help video? https://www.youtube.com/watch?v=tOdOBVKenzQ Just got another support ticket complaining of crappy to no internet for 10 days... Response to my queries of specifics: "we are wireless. The fastest we've seen in the last two weeks is about 30 mbps up or down. Sometimes it's so weak, I can't even test it. I reset our router several times... It's always slow, but sometimes our devices can't even open pages because it's so slow or even dead for a few minutes." It's the same old "my internet hasn't worked for days" problem that isn't our problem. Does anyone have a better video/solution than this one, for explaining to customers your 'wireless router' sucks problem?
