The customer router is not ours, it's whatever the customer has.

It's a problem because there isn't a specific piece of hardware that we are tracking under the customer's account. Because there isn't a piece of hardware, there's not an IP associated with the customer.

--
Josh Reynolds
CIO, SPITwSPOTS
www.spitwspots.com

On 02/26/2015 03:43 PM, Chris Fabien wrote:

So does the cpe router end up getting one op address per account? Why is this a problem for powercode?

On Feb 26, 2015 7:39 PM, "Josh Reynolds" <[email protected] <mailto:[email protected]>> wrote:

    Hey guys...

    We've got several different MDU setups. Our most common is an
    ethernet cable handoff to an apartment that is a vlan into a
    router handing out a single ip.

    This presents a monitoring / shaping / auto-disconnect problem for
    us with powercode.

    Anybody else encountered this? How did you work around it?

    Thanks

-- --
    Josh Reynolds
    CIO, SPITwSPOTS
    www.spitwspots.com <http://www.spitwspots.com>


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