If you have them self install, use an ip reveal and when they tell you it, add their mac to Powercode.
Bottom left corner here: portal.inxwireless.com Josh Luthman Office: 937-552-2340 Direct: 937-552-2343 1100 Wayne St Suite 1337 Troy, OH 45373 On Feb 26, 2015 6:45 PM, "Josh Reynolds" <[email protected]> wrote: > The customer router is not ours, it's whatever the customer has. > > It's a problem because there isn't a specific piece of hardware that we > are tracking under the customer's account. Because there isn't a piece of > hardware, there's not an IP associated with the customer. > > -- > Josh Reynolds > CIO, SPITwSPOTSwww.spitwspots.com > > On 02/26/2015 03:43 PM, Chris Fabien wrote: > > So does the cpe router end up getting one op address per account? Why is > this a problem for powercode? > On Feb 26, 2015 7:39 PM, "Josh Reynolds" <[email protected]> wrote: > >> Hey guys... >> >> We've got several different MDU setups. Our most common is an ethernet >> cable handoff to an apartment that is a vlan into a router handing out a >> single ip. >> >> This presents a monitoring / shaping / auto-disconnect problem for us >> with powercode. >> >> Anybody else encountered this? How did you work around it? >> >> Thanks >> >> -- >> -- >> Josh Reynolds >> CIO, SPITwSPOTS >> www.spitwspots.com >> >> >
