I had one sitting here from the field that developed intermittent ADI communication failures. Just sent an email to [email protected]. Not sure if that’s the right way, or if you’re supposed to open a ticket.
From: George Skorup Sent: Friday, August 07, 2015 11:26 AM To: [email protected] Subject: Re: [AFMUG] RF Calibration Failure ADI Catalina R1 chip not supported! Hey, if they need failed hardware to figure it out, fine with me. On 8/7/2015 6:45 AM, Mike Hammett wrote: In my experience, if you complain a lot and offer to drive it to them, they take you up on it. ;-) ----- Mike Hammett Intelligent Computing Solutions http://www.ics-il.com ------------------------------------------------------------------------------ From: "George Skorup" mailto:[email protected] To: [email protected] Sent: Friday, August 7, 2015 1:03:18 AM Subject: Re: [AFMUG] RF Calibration Failure ADI Catalina R1 chip not supported! I have two on my desk that I submitted support case requests for and haven't got a response yet. You want me to drive them up to Rolling Meadows? :) The 5GHz SM shows RF calibration failure and ADI communication failure. The 3GHz SM shows only RF calibration failure. They both reboot shortly after starting to scan. I think I might have another 5GHz in my WTF pile too, have to check tomorrow. On 8/6/2015 11:37 PM, Rajesh Vijayakumar wrote: We are waiting for the RMA'd units to reach us, so we can look at what is going on. I am told we should get at least one unit on Monday. I will provide more details as soon as possible. I am sorry about the trouble this is causing. Rajesh Vijayakumar Cambium Networks On Thu, Aug 6, 2015 at 1:14 PM, Brian Sullivan <[email protected]> wrote: We have had a few. On 8/6/2015 12:12 PM, timothy steele wrote: yeah same here 1 was a tower climb.. was hoping someone knew whats making this happen as they work fine out of the box then die later On Thu, Aug 6, 2015 at 12:16 PM, George Skorup <[email protected]> wrote: Had a couple 3GHz and 5GHz SMs last week as well. Replace and RMA is the only solution. On 8/6/2015 11:11 AM, timothy steele wrote: we have had 2 brand new 5ghz 450's out of the blue have the RF die and show in re letters RF Calibration Failure ADI Catalina R1 chip not supported! They both where running 13.2.1 and both where installed for a week or so before they stopped running tired defaulting both and upgrading firmware on both did not work they also randomly reboot the 2 where installed a 2hr drive apart connected to diffrent towers anyone have any clue whats going on here?? Thanks
