This may or may not actually work. I filled this out early this week and haven't heard back:
http://www.cambiumnetworks.com/support/ptp/rma-request Josh Luthman Office: 937-552-2340 Direct: 937-552-2343 1100 Wayne St Suite 1337 Troy, OH 45373 On Fri, Aug 7, 2015 at 12:35 PM, Ken Hohhof <[email protected]> wrote: > I had one sitting here from the field that developed intermittent ADI > communication failures. Just sent an email to [email protected]. > Not sure if that’s the right way, or if you’re supposed to open a ticket. > > *From:* George Skorup <[email protected]> > *Sent:* Friday, August 07, 2015 11:26 AM > *To:* [email protected] > *Subject:* Re: [AFMUG] RF Calibration Failure ADI Catalina R1 chip not > supported! > > Hey, if they need failed hardware to figure it out, fine with me. > > On 8/7/2015 6:45 AM, Mike Hammett wrote: > > In my experience, if you complain a lot and offer to drive it to them, > they take you up on it. ;-) > > > > ----- > Mike Hammett > Intelligent Computing Solutions > http://www.ics-il.com > > ------------------------------ > *From: *"George Skorup" mailto:[email protected] <[email protected]> > *To: *[email protected] > *Sent: *Friday, August 7, 2015 1:03:18 AM > *Subject: *Re: [AFMUG] RF Calibration Failure ADI Catalina R1 chip not > supported! > > I have two on my desk that I submitted support case requests for and > haven't got a response yet. You want me to drive them up to Rolling > Meadows? :) > > The 5GHz SM shows RF calibration failure and ADI communication failure. > The 3GHz SM shows only RF calibration failure. They both reboot shortly > after starting to scan. I think I might have another 5GHz in my WTF pile > too, have to check tomorrow. > > On 8/6/2015 11:37 PM, Rajesh Vijayakumar wrote: > > We are waiting for the RMA'd units to reach us, so we can look at what is > going on. I am told we should get at least one unit on Monday. I will > provide more details as soon as possible. I am sorry about the trouble this > is causing. > Rajesh Vijayakumar > Cambium Networks > > On Thu, Aug 6, 2015 at 1:14 PM, Brian Sullivan < > <[email protected]>[email protected]> wrote: > >> We have had a few. >> >> >> On 8/6/2015 12:12 PM, timothy steele wrote: >> >> yeah same here 1 was a tower climb.. was hoping someone knew whats making >> this happen as they work fine out of the box then die later >> >> On Thu, Aug 6, 2015 at 12:16 PM, George Skorup <[email protected]> wrote: >> >>> Had a couple 3GHz and 5GHz SMs last week as well. Replace and RMA is the >>> only solution. >>> >>> >>> On 8/6/2015 11:11 AM, timothy steele wrote: >>> >>> we have had 2 brand new 5ghz 450's out of the blue have the RF die and >>> show in re letters >>> >>> RF Calibration Failure >>> ADI Catalina R1 chip not supported! >>> >>> They both where running 13.2.1 and both where installed for a week or so >>> before they stopped running tired defaulting both and upgrading firmware on >>> both did not work they also randomly reboot the 2 where installed a 2hr >>> drive apart connected to diffrent towers >>> >>> >>> anyone have any clue whats going on here?? >>> >>> >>> Thanks >>> >>> >>> >>> >>> >>> >> >> >> > > > > > >
