I filled out the support case form last week for these 450 SMs with
calibration/ADI failures. No response. Would be nice to know when I can
resubmit and get these radios RMA'd.
On 8/10/2015 5:23 PM, Nate Burke wrote:
I filled out the RMA Form earlier today, but haven't heard anything
yet. Maybe I'll refill it out tomorrow if there is no reply. Usually
I was at least getting a call or email the same day.
Nate
On 8/10/2015 4:49 PM, Brian Meredith wrote:
Wish I knew as well. Form is broken, sent an e-mail to
[email protected] <mailto:[email protected]>, they tell
me to use the form, I say it's broken, now radio silence.
This is one area of Cambium which is has seen little improvement
(and, if anything, a regression) from their Motorola days.
On Mon, Aug 10, 2015 at 12:16 PM, Josh Luthman
<[email protected] <mailto:[email protected]>> wrote:
I hate not getting any kind of a response after filling that god
awful form. At the very least an automated answer if you guys
are SO determined to use it.
Josh Luthman
Office: 937-552-2340 <tel:937-552-2340>
Direct: 937-552-2343 <tel:937-552-2343>
1100 Wayne St
Suite 1337
Troy, OH 45373
