Who's the right support contact? I don't know if it was due to you guys did not have things in place yet or what but I got the run around for 4 months this past winter until you finally said you refuse out of warranty repairs was for AF24 so is there something official in place yet Ben?
— Sent from Mailbox On Thu, Aug 13, 2015 at 7:07 PM, TJ Trout <t...@voltbb.com> wrote: > For an bad ethernet jack, just take it apart and find a new jack using the > part number and buy a $70 smd rework station and flow a new one on in 5 > minutes or less? > On Thu, Aug 13, 2015 at 4:05 PM, Josh Luthman <j...@imaginenetworksllc.com> > wrote: >> Buying Af24 will pay $100 even if it doesn't work!!! >> >> Josh Luthman >> Office: 937-552-2340 >> Direct: 937-552-2343 >> 1100 Wayne St >> Suite 1337 >> Troy, OH 45373 >> On Aug 13, 2015 6:41 PM, "George Skorup" <geo...@cbcast.com> wrote: >> >>> Nope, gotta send one to get one. >>> >>> On 8/13/2015 5:37 PM, Josh Luthman wrote: >>> >>> O.o can I buy refurbs without a new one? >>> >>> Josh Luthman >>> Office: 937-552-2340 >>> Direct: 937-552-2343 >>> 1100 Wayne St >>> Suite 1337 >>> Troy, OH 45373 >>> On Aug 13, 2015 6:36 PM, "Ben Moore" < <ben.mo...@ubnt.com> >>> ben.mo...@ubnt.com> wrote: >>> >>>> No, it is flat fee. Some may not be able to be repaired (lighting, >>>> etc...). I believe cost is $400, but you can confirm with support. There >>>> may be others out there that will do for less (for smaller repairs), so you >>>> could definitely look around. >>>> >>>> Thanks, >>>> Ben >>>> >>>> On Thu, Aug 13, 2015 at 4:30 PM, Nate Burke <n...@blastcomm.com> wrote: >>>> >>>>> So is the pricing dependent on what is wrong? Like a bad RJ45 port >>>>> with no other issues would be less than say the RF is Fried, or took a >>>>> lightening strike? >>>>> >>>>> >>>>> On 8/13/2015 5:26 PM, Ben Moore wrote: >>>>> >>>>> I would contact support to get details, but basically you are not >>>>> getting back your same unit. You get a refurbished unit and then your >>>>> unit >>>>> is repaired and put back in refurbished stock (there may be more to it >>>>> than >>>>> this...but this is basics ;)). >>>>> >>>>> On Thu, Aug 13, 2015 at 4:16 PM, Josh Luthman < >>>>> <j...@imaginenetworksllc.com>j...@imaginenetworksllc.com> wrote: >>>>> >>>>>> So you decided to do it! Can you share the price publicly or is it a >>>>>> case by case basis? >>>>>> >>>>>> >>>>>> Josh Luthman >>>>>> Office: 937-552-2340 >>>>>> Direct: 937-552-2343 >>>>>> 1100 Wayne St >>>>>> Suite 1337 >>>>>> Troy, OH 45373 >>>>>> >>>>>> On Thu, Aug 13, 2015 at 6:08 PM, Ben Moore <ben.mo...@ubnt.com> wrote: >>>>>> >>>>>>> Nice Josh...We actually did more than think about it... >>>>>>> >>>>>>> Hi Nate - >>>>>>> >>>>>>> Go ahead and contact support and they will get you details on getting >>>>>>> refurbished unit going. >>>>>>> >>>>>>> Thanks, >>>>>>> Ben >>>>>>> >>>>>>> On Thu, Aug 13, 2015 at 4:03 PM, Josh Luthman < >>>>>>> <j...@imaginenetworksllc.com>j...@imaginenetworksllc.com> wrote: >>>>>>> >>>>>>>> Ubnt thought about doing it... >>>>>>>> >>>>>>>> Josh Luthman >>>>>>>> Office: 937-552-2340 >>>>>>>> Direct: 937-552-2343 >>>>>>>> 1100 Wayne St >>>>>>>> Suite 1337 >>>>>>>> Troy, OH 45373 >>>>>>>> On Aug 13, 2015 6:01 PM, "Nate Burke" < <n...@blastcomm.com> >>>>>>>> n...@blastcomm.com> wrote: >>>>>>>> >>>>>>>>> Anybody doing AF24 Repairs? I have an AF24 where an RJ45 didn't >>>>>>>>> get crimped right and buggered up the jack on the radio. It seems >>>>>>>>> like on >>>>>>>>> a $1500 radio, this would be worth repairing. Anybody doing these? >>>>>>>>> The >>>>>>>>> radio was working fine until the bad crimp was plugged in, now it >>>>>>>>> won't >>>>>>>>> make good contact with the pins anymore. >>>>>>>>> >>>>>>>>> Nate >>>>>>>>> >>>>>>>> >>>>>>> >>>>>> >>>>> >>>>> >>>> >>>
