That's a very interesting document, thanks Ken.

On Fri, Oct 2, 2015 at 5:02 PM, Ken Hohhof <[email protected]> wrote:

> When the customer has read and understood this document, maybe listen to
> his traceroute complaints:
>
> https://www.nanog.org/meetings/nanog45/presentations/Sunday/RAS_traceroute_N45.pdf
>
> Latency or packet loss to a certain hop but not beyond sounds like a
> control plane vs data plane issue and not a real problem to be complaining
> about.
>
> Seriously, if the packets are making it to hop N+1, they are clearly
> making it to hop N, and if traceroute says otherwise it’s because some
> router or layer 3 switch in the middle has better things to do than respond
> to all your pings.
>
>
> *From:* Mike Hammett <[email protected]>
> *Sent:* Friday, October 02, 2015 4:09 PM
> *To:* [email protected]
> *Subject:* Re: [AFMUG] simple online traceroute monitoring
>
> That's probably it.
>
>
>
> -----
> Mike Hammett
> Intelligent Computing Solutions
> http://www.ics-il.com
>
> ------------------------------
> *From: *"That One Guy /sarcasm" <[email protected]>
> *To: *[email protected]
> *Sent: *Friday, October 2, 2015 3:52:42 PM
> *Subject: *Re: [AFMUG] simple online traceroute monitoring
>
> May have to go that route. Its a rare occasion I need to do this, but when
> it gets to the point I can turn on icmp in their router for them. The
> current customer in particulare is seeing packetloss upstream to certain
> hops but not beyond, we dont see it in our tracroutes. Im beginning to
> wonder if hes not running so much ICMP that his IP isnt hitting a threshold
> and getting filtered out on the upstream device.
>
> On Fri, Oct 2, 2015 at 1:33 PM, Sterling Jacobson <[email protected]>
> wrote:
>
>> That would be cool to check from the outside, but wouldn’t that require
>> their router to have ICMP open?
>>
>>
>>
>> That’s not often the default on most home routers, right?
>>
>>
>>
>> It’s so simple to provision and use a hosted VM these days, that it’s
>> probably just the way to go.
>>
>>
>>
>> I mean for $50 a month you can get a full instance of Windows from Amazon
>> hosted services that includes Office too!
>>
>>
>>
>>
>>
>>
>>
>> *From:* Af [mailto:[email protected]] *On Behalf Of *That One Guy
>> /sarcasm
>> *Sent:* Friday, October 2, 2015 12:31 PM
>> *To:* [email protected]
>> *Subject:* [AFMUG] simple online traceroute monitoring
>>
>>
>>
>> I use a couple products, pingploter and multiping to monitor outbound
>> paths, latency and loss. I'm looking for a simple online product to do the
>> same. Everything I find seems geared to full website monitoring like
>> monitis and whatnot. Any recommendations beyond ordering some hosted space
>> and installing the two apps I use to monitor and alert inbound connectivity
>> issues?
>>
>> This is primarily for monitoring problem customers why complain about
>> latency and loss not really visible from inside our network to them.
>>
>> --
>>
>> If you only see yourself as part of the team but you don't see your team
>> as part of yourself you have already failed as part of the team.
>>
>
>
>
> --
> If you only see yourself as part of the team but you don't see your team
> as part of yourself you have already failed as part of the team.
>
>

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