I like zen desk. Pretty cheap or free depending. ryan
-- D. Ryan Spott | NGC457, llc broadband | telco | colo | communities PO Box 1734 Sultan, WA 98294 425-939-0047 > On Nov 25, 2015, at 11:14, Eric Kuhnke <eric.kuh...@gmail.com> wrote: > > SugarCRM is totally commercial now, but SuiteCRM has taken over the v6.5+ > code base from an open source angle is actively developed. It's what I use > for a CRM system now and quite flexible... But it's *not* a ticketing system. > > https://suitecrm.com/ > > > >> On Tue, Nov 24, 2015 at 10:13 AM, Jeremy <jeremysmi...@gmail.com> wrote: >> SugarCRM? I have no ideas about their pricing model. >> >>> On Tue, Nov 24, 2015 at 8:55 AM, Josh Luthman <j...@imaginenetworksllc.com> >>> wrote: >>> I think Dennis meant http://www.librenms.org/ >>> >>> >>> Josh Luthman >>> Office: 937-552-2340 >>> Direct: 937-552-2343 >>> 1100 Wayne St >>> Suite 1337 >>> Troy, OH 45373 >>> >>>> On Tue, Nov 24, 2015 at 10:53 AM, Paul Stewart <p...@paulstewart.org> >>>> wrote: >>>> Last update was 2002? >>>> >>>> -----Original Message----- >>>> From: Af [mailto:af-boun...@afmug.com] On Behalf Of Dennis Burgess >>>> Sent: Tuesday, November 24, 2015 10:37 AM >>>> To: af@afmug.com >>>> Subject: Re: [AFMUG] Looking for a Ticketing System >>>> >>>> http://liberum.org/ >>>> >>>> >>>> Dennis Burgess, CTO, Link Technologies, Inc. >>>> den...@linktechs.net - 314-735-0270 x103 - www.linktechs.net >>>> >>>> -----Original Message----- >>>> From: Af [mailto:af-boun...@afmug.com] On Behalf Of Nate Burke >>>> Sent: Monday, November 23, 2015 6:10 PM >>>> To: Animal Farm <af@afmug.com> >>>> Subject: [AFMUG] Looking for a Ticketing System >>>> >>>> This is for a personal project, but I think most of the things are the same >>>> that a WISP would use. I'm looking for a Ticketing/Asset tracking >>>> application for building management. Something where people could submit >>>> tickets, like 'The Door to room 200 won't close correctly' that can be >>>> tracked, logged and closed. Also managing things like Emergency lighting >>>> battery replacement, so be able to query something like 'show all Emergency >>>> lights with batteries older than 3 years' >>>> >>>> Money/accounting side of things is not really important, unless it's like >>>> to >>>> associate a cost to closing out a ticket. Like in the example above 'Room >>>> 200 needed a new door handle, $12.95 at Home Depot' >>>> >>>> I really have no idea what's out there for ticketing/management these days, >>>> so places to start looking would be helpful. Or is there a better way to >>>> manage/control a building? >>>> >>>> The Person I'm replacing (at my church) currently keeps all these things in >>>> his head, and I think it's going to be a pretty rough transition. So as >>>> long as there is a paradigm shift happening, getting a sustainable system >>>> in >>>> place for tracking and management I think will really help going forward. >>>> >>>> Nate >
