What I meant was they pretty much give you the residential service and maybe charge you more for it, although maybe with unlimited data. Maybe they can give you static IPs, but in some convoluted way, and don’t expect any support. Oh, you need custom reverse DNS, here’s a login for the self service tool, figure it out yourself. What, you don’t want WiFi, sorry, it’s built into the modem, maybe you can figure out how to disable it.
I look at all the customization and support we do for business customers, and I know the big guys can’t/don’t do that. I think we also work better with their outside IT guys so stuff just gets done without the customer having to play general contractor. You are right, Comcast does have a sales effort focused on business, but I don’t really think they have stellar support for business customers. I think some businesses would pay a little more for a little less speed if someone came in and listened to their needs and provided a custom solution and great support, rather than a standard package that’s minimally different from residential service. Comcast also suffers from their extensive use of contractors. The hole drilling guy just drills holes. The guy with the shovel just digs. The wire running guy just runs wires. The modem installing guy just installs modems. And don’t ask any of them questions about subnets or DNS servers or firewalls, you’ll have to call phone support about that. From: Mike Hammett Sent: Tuesday, December 22, 2015 10:22 PM To: [email protected] Subject: Re: [AFMUG] Cox raising rates Comcast's business revenues are increasing 20% year after year. ----- Mike Hammett Intelligent Computing Solutions http://www.ics-il.com -------------------------------------------------------------------------------- From: "Ken Hohhof" <[email protected]> To: [email protected] Sent: Tuesday, December 22, 2015 10:20:51 PM Subject: Re: [AFMUG] Cox raising rates What is their customer service like? I ask because in our area Frontier and Mediacom are so hated that many people wouldn’t want them even if they offered 1 Gbps for $1/month. The speed and price don’t matter when it breaks all the time and they take a week to fix it and the bill is wrong and they lie to you. And when it comes to business, I don’t think even AT&T and Comcast cater to businesses anymore. From: Rory Conaway Sent: Tuesday, December 22, 2015 10:02 PM To: [email protected] Subject: Re: [AFMUG] Cox raising rates Cox is running 1Gbps for $100 a month with an integrated plan. Throw in taxes and fees and they are closer to $115 plus I think they have some leasing fees in there. That’s pretty much the most intensive competition I’ve seen. Rory From: Af [mailto:[email protected]] On Behalf Of Keefe John Sent: Tuesday, December 22, 2015 8:52 PM To: [email protected] Subject: Re: [AFMUG] Cox raising rates I think it is bad to offer such a low plan, what is the reason behind it? In recently polls I have taken the average person is paying $70 a month for internet access(this is in competitive areas with TWC, ATT, and other options. On 12/22/2015 9:39 PM, Chuck McCown wrote: Dime bag, get them hooked. From: Chuck Hogg Sent: Tuesday, December 22, 2015 8:38 PM To: [email protected] Subject: Re: [AFMUG] Cox raising rates Here's our plans on Fiber.. I'm considering offering a very low tier with high install (to cover construction costs). $10/mth $400 install 10Mbit/10Mbit but currently here we are... Basic Fiber 25Mbit/25Mbit $44.95 Professional Fiber 50Mbit/50Mbit $64.95 Super Fiber 100 100Mbit/100Mbit $99.95 Super Fiber 200 200Mbit/200Mbit $159.95 In the next 6 months, we will give more and eliminate a plan....but probably. Professional Fiber 100Mbit/100Mbit $45.95 Super Fiber 200 200Mbit/200Mbit $99.95 Super Fiber 300 300Mbit/300Mbit $159.95 I expect that 6-12 months following that...depending on the competition (TWC/ATT)... Professional Fiber 200Mbit/200Mbit $45.95 Super Fiber 500 500Mbit/500Mbit $99.95 Super Fiber 1000 1000Mbit/1000Mbit $159.95 Our cost of bandwidth the higher we go, is considerably less. We'll be somewhere close to $.40/Mbit in costs to get that to our facility. Regards, Chuck On Tue, Dec 22, 2015 at 10:18 PM, Rory Conaway <[email protected]> wrote: Not that what we have seen. Fiber installations have been more expensive for base prices than cable. Rory -----Original Message----- From: Af [mailto:[email protected]] On Behalf Of Josh Reynolds Sent: Tuesday, December 22, 2015 4:53 PM To: [email protected] Subject: Re: [AFMUG] Cox raising rates That depends on the area. Also, the costs are going *DOWN* EPB has 100Mbps FD FTTH for $57.99/mo. 1Gbps is $69.99/mo. 10Gbps is $299/mo US Internet is 50Mbps for $39.95/mo, 100Mbps for $47.95/mo, 1Gbps for $65/mo 2.5Gbps for $99/mo, 5Gbps for $199/mo, and 10Gbps is $399/mo CSpire is $70/mo for 1Gbps wireless (not sure how they are providing this), and $80/mo for 1Gbps AT&T is 80Mbps for $80/mo, or 1Gbps for $110/mo - down to $80/mo for 1Gbps in markets where it competes or plans to compete with Google Fiber (which is $70/mo for 1Gbps). That's 18 markets today, 23 markets in 1st part of the year Here's the Comcast xfinity 2Gbps map (what they claim anyway): http://www.xfinity.com/multi-gig-offers.html DOCSIS 3.1 rollouts are happening now, as well as G.FAST. Sonic in California has also been rolling out 1Gbps FTTH, although I am unsure of their pricing. I wouldn't be surprised to see at least 250Mbps and up in 50+ major US markets by the end of the year, for under $75/mo. On Tue, Dec 22, 2015 at 5:36 PM, Rory Conaway <[email protected]> wrote: > There isn’t enough fiber to worry about yet. And when they have it, > the costs are going up. There is a lot of room below them. > > > > Rory > > > > From: Af [mailto:[email protected]] On Behalf Of Josh Reynolds > Sent: Tuesday, December 22, 2015 2:21 PM > To: [email protected] > Subject: Re: [AFMUG] Cox raising rates > > > > I guess that depends on the area, the services provided to the area, > and the prices provided for those services in those areas. > > For example, $80 will get you 1Gbps on AT&T right now via their > gigapower product in some markets. In other markets, $80 gets you 12Mbps or so. > > Windstream, Time Warner, Comcast etc are similar depending on the > market you look at for each one. > > On Dec 22, 2015 3:08 PM, "Rory Conaway" <[email protected]> wrote: > > It means it will be easier to encroach on their areas. > > > > Rory > > > > From: Af [mailto:[email protected]] On Behalf Of Faisal Imtiaz > Sent: Tuesday, December 22, 2015 12:43 PM > To: [email protected] > Subject: Re: [AFMUG] Cox raising rates > > > > This is nothing new, I think most of the cable folks have been raising > rates slowly but surely.. > > > Comcast is also doing a rate hike. > > > > Faisal Imtiaz > Snappy Internet & Telecom > 7266 SW 48 Street > Miami, FL 33155 > Tel: 305 663 5518 x 232 > > Help-desk: (305)663-5518 Option 2 or Email: [email protected] > > > > ________________________________ > > From: "Ken Hohhof" <[email protected]> > To: [email protected] > Sent: Tuesday, December 22, 2015 2:36:03 PM > Subject: Re: [AFMUG] Cox raising rates > > Internet Only > Price changes for Cox High Speed Internet are as follows: > Starter will change from $34.99 to $37.99. > Essential will change from $52.99 to $57.99. > Preferred will change from $66.99 to $73.99. > Premier will change from $77.99 to $84.99. > > > > From: Mike Hammett > > Sent: Tuesday, December 22, 2015 1:27 PM > > To: [email protected] > > Subject: Re: [AFMUG] Cox raising rates > > > > *nods* The consumers hate the cable and satellite companies (perhaps > they should), but they should really be mad at the content creators. > > > > ----- > Mike Hammett > Intelligent Computing Solutions > http://www.ics-il.com > > > > ________________________________ > > From: "Josh Reynolds" <[email protected]> > To: [email protected] > Sent: Tuesday, December 22, 2015 1:22:27 PM > Subject: Re: [AFMUG] Cox raising rates > > Anybody offering cable TV has to raise rates every year to keep the > same profit margin. The content costs go up every year. It's stupid. > > On Dec 22, 2015 12:15 PM, "Rory Conaway" <[email protected]> wrote: > > https://www.dslreports.com/shownews/Cox-Also-Raising-Rates-on-Broadban > d-TV-Services-135937 > > > > Rory Conaway • Triad Wireless • CEO > > 4226 S. 37th Street • Phoenix • AZ 85040 > > 602-426-0542 > > [email protected] > > www.triadwireless.net > > > > “When in doubt, gas it” – Hurricane Bob Hannah, Motocross Legend > > > > > >
