What is their customer service like?

I ask because in our area Frontier and Mediacom are so hated that many people 
wouldn’t want them even if they offered 1 Gbps for $1/month.  The speed and 
price don’t matter when it breaks all the time and they take a week to fix it 
and the bill is wrong and they lie to you.

And when it comes to business, I don’t think even AT&T and Comcast cater to 
businesses anymore.


From: Rory Conaway 
Sent: Tuesday, December 22, 2015 10:02 PM
To: [email protected] 
Subject: Re: [AFMUG] Cox raising rates

Cox is running 1Gbps for $100 a month with an integrated plan.  Throw in taxes 
and fees and they are closer to $115 plus I think they have some leasing fees 
in there.  That’s pretty much the most intensive competition I’ve seen.

 

Rory

 

From: Af [mailto:[email protected]] On Behalf Of Keefe John
Sent: Tuesday, December 22, 2015 8:52 PM
To: [email protected]
Subject: Re: [AFMUG] Cox raising rates

 

I think it is bad to offer such a low plan, what is the reason behind it?  In 
recently polls I have taken the average person is paying $70 a month for 
internet access(this is in competitive areas with TWC, ATT, and other options.

On 12/22/2015 9:39 PM, Chuck McCown wrote:

  Dime bag, get them hooked.  

   

  From: Chuck Hogg 

  Sent: Tuesday, December 22, 2015 8:38 PM

  To: [email protected] 

  Subject: Re: [AFMUG] Cox raising rates

   

  Here's our plans on Fiber.. 

   

  I'm considering offering a very low tier with high install (to cover 
construction costs).

  $10/mth

  $400 install

  10Mbit/10Mbit

   

  but currently here we are...

   

  Basic Fiber 

  25Mbit/25Mbit

  $44.95

  Professional Fiber 

  50Mbit/50Mbit

  $64.95

  Super Fiber 100 

  100Mbit/100Mbit

  $99.95

  Super Fiber 200 

  200Mbit/200Mbit

  $159.95

   

   

  In the next 6 months, we will give more and eliminate a plan....but probably.

  Professional Fiber 

  100Mbit/100Mbit

  $45.95

  Super Fiber 200 

  200Mbit/200Mbit

  $99.95

  Super Fiber 300 

  300Mbit/300Mbit

  $159.95

   

  I expect that 6-12 months following that...depending on the competition 
(TWC/ATT)...

  Professional Fiber 

  200Mbit/200Mbit

  $45.95

  Super Fiber 500 

  500Mbit/500Mbit

  $99.95

  Super Fiber 1000 

  1000Mbit/1000Mbit

  $159.95

   

  Our cost of bandwidth the higher we go, is considerably less.  We'll be 
somewhere close to $.40/Mbit in costs to get that to our facility.

   

   

  Regards,
  Chuck

   

  On Tue, Dec 22, 2015 at 10:18 PM, Rory Conaway <[email protected]> wrote:

  Not that what we have seen.  Fiber installations have been more expensive for 
base prices than cable.

  Rory

  -----Original Message-----
  From: Af [mailto:[email protected]] On Behalf Of Josh Reynolds

  Sent: Tuesday, December 22, 2015 4:53 PM
  To: [email protected]
  Subject: Re: [AFMUG] Cox raising rates

  That depends on the area. Also, the costs are going *DOWN*

  EPB has 100Mbps FD FTTH for $57.99/mo. 1Gbps is $69.99/mo. 10Gbps is $299/mo

  US Internet is 50Mbps for $39.95/mo, 100Mbps for $47.95/mo, 1Gbps for $65/mo 
2.5Gbps for $99/mo, 5Gbps for $199/mo, and 10Gbps is $399/mo

  CSpire is $70/mo for 1Gbps wireless (not sure how they are providing this), 
and $80/mo for 1Gbps

  AT&T is 80Mbps for $80/mo, or 1Gbps for $110/mo - down to $80/mo for 1Gbps in 
markets where it competes or plans to compete with Google Fiber (which is 
$70/mo for 1Gbps). That's 18 markets today, 23 markets in 1st part of the year

  Here's the Comcast xfinity 2Gbps map (what they claim anyway):
  http://www.xfinity.com/multi-gig-offers.html

  DOCSIS 3.1 rollouts are happening now, as well as G.FAST.

  Sonic in California has also been rolling out 1Gbps FTTH, although I am 
unsure of their pricing.

  I wouldn't be surprised to see at least 250Mbps and up in 50+ major US 
markets by the end of the year, for under $75/mo.



  On Tue, Dec 22, 2015 at 5:36 PM, Rory Conaway <[email protected]> wrote:
  > There isn’t enough fiber to worry about yet.  And when they have it,
  > the costs are going up.  There is a lot of room below them.
  >
  >
  >
  > Rory
  >
  >
  >
  > From: Af [mailto:[email protected]] On Behalf Of Josh Reynolds
  > Sent: Tuesday, December 22, 2015 2:21 PM
  > To: [email protected]
  > Subject: Re: [AFMUG] Cox raising rates
  >
  >
  >
  > I guess that depends on the area, the services provided to the area,
  > and the prices provided for those services in those areas.
  >
  > For example, $80 will get you 1Gbps on AT&T right now via their
  > gigapower product in some markets. In other markets, $80 gets you 12Mbps or 
so.
  >
  > Windstream, Time Warner, Comcast etc are similar depending on the
  > market you look at for each one.
  >
  > On Dec 22, 2015 3:08 PM, "Rory Conaway" <[email protected]> wrote:
  >
  > It means it will be easier to encroach on their areas.
  >
  >
  >
  > Rory
  >
  >
  >
  > From: Af [mailto:[email protected]] On Behalf Of Faisal Imtiaz
  > Sent: Tuesday, December 22, 2015 12:43 PM
  > To: [email protected]
  > Subject: Re: [AFMUG] Cox raising rates
  >
  >
  >
  > This is nothing new, I think most of the cable folks have been raising
  > rates slowly but surely..
  >
  >
  > Comcast is also doing a rate hike.
  >
  >
  >
  > Faisal Imtiaz
  > Snappy Internet & Telecom
  > 7266 SW 48 Street
  > Miami, FL 33155
  > Tel: 305 663 5518 x 232
  >
  > Help-desk: (305)663-5518 Option 2 or Email: [email protected]
  >
  >
  >
  > ________________________________
  >
  > From: "Ken Hohhof" <[email protected]>
  > To: [email protected]
  > Sent: Tuesday, December 22, 2015 2:36:03 PM
  > Subject: Re: [AFMUG] Cox raising rates
  >
  > Internet Only
  > Price changes for Cox High Speed Internet are as follows:
  > Starter will change from $34.99 to $37.99.
  > Essential will change from $52.99 to $57.99.
  > Preferred will change from $66.99 to $73.99.
  > Premier will change from $77.99 to $84.99.
  >
  >
  >
  > From: Mike Hammett
  >
  > Sent: Tuesday, December 22, 2015 1:27 PM
  >
  > To: [email protected]
  >
  > Subject: Re: [AFMUG] Cox raising rates
  >
  >
  >
  > *nods* The consumers hate the cable and satellite companies (perhaps
  > they should), but they should really be mad at the content creators.
  >
  >
  >
  > -----
  > Mike Hammett
  > Intelligent Computing Solutions
  > http://www.ics-il.com
  >
  >
  >
  > ________________________________
  >
  > From: "Josh Reynolds" <[email protected]>
  > To: [email protected]
  > Sent: Tuesday, December 22, 2015 1:22:27 PM
  > Subject: Re: [AFMUG] Cox raising rates
  >
  > Anybody offering cable TV has to raise rates every year to keep the
  > same profit margin. The content costs go up every year. It's stupid.
  >
  > On Dec 22, 2015 12:15 PM, "Rory Conaway" <[email protected]> wrote:
  >
  > https://www.dslreports.com/shownews/Cox-Also-Raising-Rates-on-Broadban
  > d-TV-Services-135937
  >
  >
  >
  > Rory Conaway • Triad Wireless • CEO
  >
  > 4226 S. 37th Street • Phoenix • AZ 85040
  >
  > 602-426-0542
  >
  > [email protected]
  >
  > www.triadwireless.net
  >
  >
  >
  > “When in doubt, gas it” – Hurricane Bob Hannah, Motocross Legend
  >
  >
  >
  >
  >
  >

   

 

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