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On Tue, Apr 5, 2016 at 2:03 PM, Paul McCall <[email protected]> wrote: > +1 Ken. > > > > Thanks everyone for your input. I will go to my fallback plan, which is > raising extra $$ being a Chipendale dancer in the evening. > > > > J > > > > > > *From:* Af [mailto:[email protected]] *On Behalf Of *Ken Hohhof > *Sent:* Tuesday, April 05, 2016 2:47 PM > > *To:* [email protected] > *Subject:* Re: [AFMUG] [WISPA Members] "Special Assesments" for customers > > > > I just don’t know how you explain this without sounding like Chipotle > adding a “Special No E. Coli In Your Food Assessment”. Or your kids > wanting to be paid to clean their room. > > > > You could maybe get away with a one time charge to rebuild after a natural > disaster. Or if upgrading equipment for higher speeds, you could only > upgrade the equipment for customers who move to a higher speed plan at a > higher cost. > > > > But surge protection, reliable power, etc. is just going to sound like a > cost of doing business. It could backfire as people ask why you didn’t do > this already. Maybe instead get as much PR benefit as you can documenting > the upgrades with stories and photos on your social media pages. > > > > > > *From:* Josh Luthman <[email protected]> > > *Sent:* Tuesday, April 05, 2016 1:21 PM > > *To:* [email protected] > > *Subject:* Re: [AFMUG] [WISPA Members] "Special Assesments" for customers > > > > Sure, but sometimes it helps to point things out. > > > > Myself I'd be terrified of losing credibility with my customers if I > started charging them fees for upgrading my equipment. Now if you increase > the monthly rates by a couple of bucks...that is better for you in the long > run and they wouldn't mind any where near as much. > > > > > > Josh Luthman > Office: 937-552-2340 > Direct: 937-552-2343 > 1100 Wayne St > Suite 1337 > Troy, OH 45373 > > > > On Tue, Apr 5, 2016 at 2:17 PM, Adam Moffett <[email protected]> wrote: > > I imagine Paul McCall has been in business long enough to do that level of > math without our help. > > I agree with whoever suggested take an average and build it into your > monthly price. > > On 4/5/2016 1:54 PM, Josh Luthman wrote: > > Well say your repair bill is $10k/mo. If you spend this $95k you save > money after 9.5 months. Any money you don't spend on repairs in the future > is also saved. > > > > > > Josh Luthman > Office: 937-552-2340 > Direct: 937-552-2343 > 1100 Wayne St > Suite 1337 > Troy, OH 45373 > > > > On Tue, Apr 5, 2016 at 1:50 PM, Paul McCall <[email protected]> wrote: > > Not that! J > > > > *From:* Af [mailto:[email protected]] *On Behalf Of *Josh Luthman > *Sent:* Tuesday, April 05, 2016 1:37 PM > *To:* [email protected] > *Subject:* Re: [AFMUG] [WISPA Members] "Special Assesments" for customers > > > > And your monthly repair bill? > > > > > > Josh Luthman > Office: 937-552-2340 > Direct: 937-552-2343 > 1100 Wayne St > Suite 1337 > Troy, OH 45373 > > > > On Tue, Apr 5, 2016 at 1:34 PM, Paul McCall <[email protected]> wrote: > > And Josh, improvements to all the pieces / parts I have described are > right at $ 95K (all outgoing), so it’s a big deal. > > > > *From:* Af [mailto:[email protected]] *On Behalf Of *Josh Luthman > *Sent:* Tuesday, April 05, 2016 12:19 PM > *To:* [email protected] > *Cc:* [email protected] > *Subject:* Re: [AFMUG] [WISPA Members] "Special Assesments" for customers > > > > Personally? Probably never. If you have competition then HELL no. I > would strongly advise you look at your contracts to see if you can do that > without getting sued. > > > > Look at it this way. You can a) spend $5k/mo on repairs or b) spend $15k > once to prevent the monthly repair bills. > > > > > > Josh Luthman > Office: 937-552-2340 > Direct: 937-552-2343 > 1100 Wayne St > Suite 1337 > Troy, OH 45373 > > > > On Tue, Apr 5, 2016 at 12:14 PM, Paul McCall <[email protected]> wrote: > > I was discussing the massive tower upgrade/retrofits that we are doing > with my V.P. right hand man. We are converting from 24vdc to 48vdc, fiber > and DC up the tower, additional grounding at the tower, additional > grounding at the service panel, adding panel surge protectors and adding a > circuit surge protector at our equipment…. All in the interest of reducing > a lightning surge damage. Completely redoing the box and going with > EdgePoint S16s up the tower. All this equals lots of $$ going out the > door. > > > > I was discussing the approach that we might take in discussing this with > the property owners where we have put up towers. Panel protectors will > certainly benefit the customers property as well as the Florida storms > aren’t kind, sometimes blowing out expensive appliances in their homes, > etc. So, was thinking of asking for some kind of contribution to help > just a little. That will probably be received OK. > > > > So, my V.P. asked if the “crowd” (you guys) has ever done any “special > assessment” to customers (one time additional fee) as a contribution > towards better reliability. Not sure how that will be received, but it’s > an interesting concept and every little bit would help against the big bill. > > > > Anybody done something like this, involving existing customers. > > > > Paul > > > > Paul McCall, Pres. > > PDMNet / Florida Broadband > > 658 Old Dixie Highway > > Vero Beach, FL 32962 > > 772-564-6800 office > > 772-473-0352 cell > > www.pdmnet.com > > [email protected] > > > > > _______________________________________________ > Members mailing list > [email protected] > http://lists.wispa.org/mailman/listinfo/members > > > > > > > > > > > -- If you only see yourself as part of the team but you don't see your team as part of yourself you have already failed as part of the team.
