Our policy is that we are only interested on our on-net speed test server, and pretty much refuse to do anything about off-net, unless you can come up with far more interesting data than this guy has.
Mark > On Apr 13, 2016, at 10:22 AM, Ken Hohhof <[email protected]> wrote: > > I got nowhere explaining Chicago-Atlanta is 1400 miles roundtrip and just > based on speed of light, a 1 ms ping was not possible, so the test results > were suspect. > > Plus he probably doesn’t understand that lower ping time is better. > > Life may get interesting when ISPs start publishing their FCC nutrition > labels. Some people with nothing better to do will be running speedtests all > day and filing complaints. Cheaper than playing the penny slots or video > poker. > > > From: Josh Luthman <mailto:[email protected]> > Sent: Wednesday, April 13, 2016 8:51 AM > To: [email protected] <mailto:[email protected]> > Subject: Re: [AFMUG] strange customer speedtest > > Sir can you try any other Speedtest site besides this one and report back? > Josh Luthman > Office: 937-552-2340 > Direct: 937-552-2343 > 1100 Wayne St > Suite 1337 > Troy, OH 45373 > On Apr 13, 2016 9:47 AM, "Ken Hohhof" <[email protected] > <mailto:[email protected]>> wrote: >> Customer sent these to me complaining about his speed. (don't you love >> people who take screenshots with their cellphone camera) >> >> The 0.10/0.10 speed may be low, but 1 ms latency from Chicago to Atlanta is >> excellent! Call the high frequency trading guys. Oops, the next speedtest >> shows 2656 ms. It's also puzzling this speedtest site chooses the Atlanta >> server rather than the Chicago server. >> >> I'm assuming the speedtest just failed and showed bogus numbers rather than >> an error message. Try and explain that to a non technical customer who >> tries to blame all his problems on slow Internet. This is the guy putting >> up Ring doorbells all around his property, he's up to 3 of them now. I >> don't think he uses the Internet for anything other than watch his Ring >> doorbells and run speedtests.
