In addition this person seems to be using Windows XP which wouldn't surprise me if the computer was so old / filled with so much shit that it would cause issues like this. 15 year old OS still being used it's pretty scary.
On Wed, Apr 13, 2016 at 7:22 AM, Ken Hohhof <[email protected]> wrote: > I got nowhere explaining Chicago-Atlanta is 1400 miles roundtrip and just > based on speed of light, a 1 ms ping was not possible, so the test results > were suspect. > > Plus he probably doesn’t understand that lower ping time is better. > > Life may get interesting when ISPs start publishing their FCC nutrition > labels. Some people with nothing better to do will be running speedtests > all day and filing complaints. Cheaper than playing the penny slots or > video poker. > > > *From:* Josh Luthman <[email protected]> > *Sent:* Wednesday, April 13, 2016 8:51 AM > *To:* [email protected] > *Subject:* Re: [AFMUG] strange customer speedtest > > > Sir can you try any other Speedtest site besides this one and report back? > > Josh Luthman > Office: 937-552-2340 > Direct: 937-552-2343 > 1100 Wayne St > Suite 1337 > Troy, OH 45373 > On Apr 13, 2016 9:47 AM, "Ken Hohhof" <[email protected]> wrote: > >> Customer sent these to me complaining about his speed. (don't you love >> people who take screenshots with their cellphone camera) >> >> The 0.10/0.10 speed may be low, but 1 ms latency from Chicago to Atlanta >> is excellent! Call the high frequency trading guys. Oops, the next >> speedtest shows 2656 ms. It's also puzzling this speedtest site chooses >> the Atlanta server rather than the Chicago server. >> >> I'm assuming the speedtest just failed and showed bogus numbers rather >> than an error message. Try and explain that to a non technical customer >> who tries to blame all his problems on slow Internet. This is the guy >> putting up Ring doorbells all around his property, he's up to 3 of them >> now. I don't think he uses the Internet for anything other than watch his >> Ring doorbells and run speedtests. > >
