Good catch. I didn’t see the Start Button. I guess it went to the round one with Vista.
From: Ryan Ray Sent: Wednesday, April 13, 2016 9:53 AM To: [email protected] Subject: Re: [AFMUG] strange customer speedtest In addition this person seems to be using Windows XP which wouldn't surprise me if the computer was so old / filled with so much shit that it would cause issues like this. 15 year old OS still being used it's pretty scary. On Wed, Apr 13, 2016 at 7:22 AM, Ken Hohhof <[email protected]> wrote: I got nowhere explaining Chicago-Atlanta is 1400 miles roundtrip and just based on speed of light, a 1 ms ping was not possible, so the test results were suspect. Plus he probably doesn’t understand that lower ping time is better. Life may get interesting when ISPs start publishing their FCC nutrition labels. Some people with nothing better to do will be running speedtests all day and filing complaints. Cheaper than playing the penny slots or video poker. From: Josh Luthman Sent: Wednesday, April 13, 2016 8:51 AM To: [email protected] Subject: Re: [AFMUG] strange customer speedtest Sir can you try any other Speedtest site besides this one and report back? Josh Luthman Office: 937-552-2340 Direct: 937-552-2343 1100 Wayne St Suite 1337 Troy, OH 45373 On Apr 13, 2016 9:47 AM, "Ken Hohhof" <[email protected]> wrote: Customer sent these to me complaining about his speed. (don't you love people who take screenshots with their cellphone camera) The 0.10/0.10 speed may be low, but 1 ms latency from Chicago to Atlanta is excellent! Call the high frequency trading guys. Oops, the next speedtest shows 2656 ms. It's also puzzling this speedtest site chooses the Atlanta server rather than the Chicago server. I'm assuming the speedtest just failed and showed bogus numbers rather than an error message. Try and explain that to a non technical customer who tries to blame all his problems on slow Internet. This is the guy putting up Ring doorbells all around his property, he's up to 3 of them now. I don't think he uses the Internet for anything other than watch his Ring doorbells and run speedtests.
