I also agree with what Ken said - it isn't worth it to sell routers. Even
if you are making a $70 profit, it wouldn't be worth it with what you end
up having to deal with from some customers. It's much better to lease them
a managed router.

On Tue, Aug 23, 2016 at 11:35 AM, Adam Moffett <[email protected]> wrote:

> I'm more on your side of the fence, Steve D.  I would not advocate selling
> a used router unless it was marked as used and discounted accordingly.
>
> I get the other side too, nobody made them buy the router.  They could
> have gone to walmart and bought something for $40, and plugged it in
> themselves.  The technician connecting it correctly for them and setting up
> WPA is worth *something*.  Even so, if I did do that I would bill it
> differently. Maybe split the line item into a $20 router and $60
> installation, or at least list it as "Router - fully installed" just to
> clarify the point.  Or even give them the option: "$60 to install a
> router...you can buy this used one for $20 or this nice, high powered new
> one for $120."  If they choose the cheapo at least I didn't guide them into
> it.
>
> I'm also 100% in agreement with Ken Hohhof.  If it's my choice I wouldn't
> sell a router at all...too many potential customer service issues.
>
>
> ------ Original Message ------
> From: "Steve D" <[email protected]>
> To: "af" <[email protected]>
> Sent: 8/23/2016 12:22:31 AM
> Subject: Re: [AFMUG] WISP ethics
>
>
> Did your feeble aunt who doesn't know the first thing about realty buy the
> house?  Do you think she felt ripped off after you the expert told her the
> house has termites and the golf course is actually a farm with the hay cut
> extra low?  If she knew about all that, then sure, not much else to be said.
>
> Remember, this is a question about ethics.  It's not about whether you can
> make the sale, but whether you *should*.  It's a big grey area to be sure
> though and all comes down to what lets you sleep well at night.  You go all
> the way to douche side of the equation and you end up cell mates with some
> guy named Bernie...
>
> On Mon, Aug 22, 2016 at 7:20 PM, Travis Johnson <[email protected]> wrote:
>
>> Something is worth whatever someone will pay for it.
>>
>> Eight years ago, contractors were building nice homes in a nice new area,
>> next to a golf course. They would build it for $600k (total cost for
>> everything) and then turn around and sell them for $1.2 - $1.4 million.
>> Were people getting screwed? I think so. Did they still buy them? Yes.
>>
>> Travis
>>
>>
>>
>> On 8/22/2016 8:01 PM, Eric Kuhnke wrote:
>>
>> This is not a WISP that competes with me in any way...
>>
>> It's actually a family member's new last mile connection, where the bill
>> looks like:
>>
>> NRC
>> $several hundred dollars - CPE radio
>> $165 - new customer one time installation fee
>> $80 router purchase
>>
>> MRC
>> $85 monthly for a reasonably high quota service
>>
>> I think that the price disparity between the actual market value of the
>> router ($11 to $15 on ebay with free shipping included in the price) and
>> what they sold it for is so wide that it's just *wrong*.
>>
>> I can see buying a $75 basic 802.11ac router and selling it for $100, or
>> even $110...  But not this.
>>
>>
>> On Mon, Aug 22, 2016 at 6:23 PM, Trey Scarborough <[email protected]> wrote:
>>
>>> I agree if they are selling the router along with installing it for $80
>>> and they are not selling it as a new router I don't see the problem. Its a
>>> $10 plus say $10 for shipping and $60 to install it. If that was geek squad
>>> the bill would probably come out to $300...
>>>
>>> I agree if this is a competitor just sell a better faster router for
>>> less with install.
>>>
>>> On 8/22/2016 8:07 PM, Lewis Bergman wrote:
>>>
>>>> If this is your competition, I encourage you to forget about it. Nothing
>>>> productive will come of it.
>>>>
>>>>
>>>> On Mon, Aug 22, 2016, 7:33 PM Josh Luthman <[email protected]
>>>> <mailto:[email protected]>> wrote:
>>>>
>>>>     That doesn't really answer the questions though.  Sounds like the
>>>>     second one kinda...
>>>>
>>>>     Josh Luthman
>>>>     Office: 937-552-2340
>>>>     Direct: 937-552-2343
>>>>     1100 Wayne St
>>>>     Suite 1337
>>>>     Troy, OH 45373
>>>>
>>>>
>>>>     On Aug 22, 2016 7:47 PM, "Eric Kuhnke" <[email protected]
>>>>     <mailto:[email protected]>> wrote:
>>>>
>>>>         A CPE radio was installed and aimed, ubnt PoE injector put in
>>>>         place, and the router connected to the LAN side of the PoE...
>>>>
>>>>         The CPE radio installation was its own installation service
>>>>         charge and equipment fee separate from the $80 line item for the
>>>>         router.
>>>>
>>>>
>>>>
>>>>         On Mon, Aug 22, 2016 at 4:00 PM, Josh Luthman
>>>>         <[email protected]
>>>>         <mailto:[email protected]>> wrote:
>>>>
>>>>             If it's sold as new?  That's wrong.
>>>>
>>>>             If it's sold as a service (go to house, install router,
>>>>             leave)?  That's fine.
>>>>
>>>>             If it's sold as a used product?  That's fine.
>>>>
>>>>
>>>>             Josh Luthman
>>>>             Office: 937-552-2340 <tel:937-552-2340>
>>>>             Direct: 937-552-2343 <tel:937-552-2343>
>>>>             1100 Wayne St
>>>>             Suite 1337
>>>>             Troy, OH 45373
>>>>
>>>>             On Mon, Aug 22, 2016 at 6:57 PM, Eric Kuhnke
>>>>             <[email protected] <mailto:[email protected]>>
>>>> wrote:
>>>>
>>>>                 Many WISPs rent routers or sell home wifi routers to
>>>>                 their customers.
>>>>
>>>>                 Some routers are used pulls from other customers, get
>>>>                 factory defaulted and configured for new customers.
>>>>
>>>>                 Nothing wrong with this.
>>>>
>>>>                 If you saw a WISP that was taking used routers from
>>>>                 customer pulls and re-selling them to another customer
>>>>                 at $80/piece, and that router was this exact model:
>>>>
>>>>                 http://www.ebay.com/itm/NETGEA
>>>> R-WNR1000-WIRELESS-N-N150-WIRELESS-ROUTER-RANGEMAX-4-PORT-SW
>>>> ITCH-/171392676852?hash=item27e7ccb3f4:g:D8sAAOSwKPNTzDRY
>>>>
>>>>                 Would you consider it to be ethically questionable? I
>>>>                 could not in good conscience sell such a feeble,
>>>>                 obsolete $10 router for $80.
>>>>
>>>>
>>>>                 This is not a 'rented' router, this was an actual
>>>>                 purchase line item on a customer invoice.
>>>>
>>>>
>>>>
>>>>
>>>>
>>>>
>>>
>>>
>>
>>
>

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