Sounds like major interference or you are installing right under the tower without giving the SM installs uptilt
On Mon, Nov 21, 2016, 9:03 PM Josh Corson <[email protected]> wrote: > We are having some issues with a epmp 2000 AP. > > At first there was an install on a customers private tower to get > service. I noticed the MCS downlink and uplink were sitting around MCS > 1 with 80% or so of packets. So it affected all other customers on the > AP and brought those other customers into 20% MCS 1 levels. Now his SM > has been raised and signals are great, -60dBm, SNR of 37dB, MCS 13/15. > The SM is also operating at mostly MCS 14-15 with only 1% in MCS 1. > I changed the management to be MCS 0 to attempt to help with the > minimal connection to MCS 1 so it will be allowed to pass traffic at > that rate. > > However, this customer still has issues where the internet > connectivity is random. Sometimes it just completely drops when you > put traffic to it, but when it is on, speed tests of 37 Mbps down and > 12 upload. > > All other customers are still on MCS 1 with levels ranging from 7% to > 20%. I can assume they are having the same trouble as the customer > listed above. > > All software is 3.1 > > My question is, what is the issue? This SM shows nothing but good > results, yet connectivity is poor at best, and all other customers are > still having issues. I even disconnected the SM that caused customers > to have problems and they were still modulating at the 7-20% MCS 1 > level. Tried changing channels, etc. but still no results. > > Any help would be appreciated. > > Josh >
