The CPE in question is roughly 1.9 miles away. No tilt neccessary as the CPE is installed at 100' on top of a 25g tower. We tried the upper 5.8 band (which all our gps omnis are on and haven't had a problem until now) and the 5.2 band. No other equipment added to our towers recently. I am thinking about replacing the AP but don't want to do that and it not fix the issue.
On Monday, November 21, 2016, Timothy Steele <[email protected]> wrote: > Sounds like major interference or you are installing right under the tower > without giving the SM installs uptilt > > On Mon, Nov 21, 2016, 9:03 PM Josh Corson <[email protected] > <javascript:_e(%7B%7D,'cvml','[email protected]');>> wrote: > >> We are having some issues with a epmp 2000 AP. >> >> At first there was an install on a customers private tower to get >> service. I noticed the MCS downlink and uplink were sitting around MCS >> 1 with 80% or so of packets. So it affected all other customers on the >> AP and brought those other customers into 20% MCS 1 levels. Now his SM >> has been raised and signals are great, -60dBm, SNR of 37dB, MCS 13/15. >> The SM is also operating at mostly MCS 14-15 with only 1% in MCS 1. >> I changed the management to be MCS 0 to attempt to help with the >> minimal connection to MCS 1 so it will be allowed to pass traffic at >> that rate. >> >> However, this customer still has issues where the internet >> connectivity is random. Sometimes it just completely drops when you >> put traffic to it, but when it is on, speed tests of 37 Mbps down and >> 12 upload. >> >> All other customers are still on MCS 1 with levels ranging from 7% to >> 20%. I can assume they are having the same trouble as the customer >> listed above. >> >> All software is 3.1 >> >> My question is, what is the issue? This SM shows nothing but good >> results, yet connectivity is poor at best, and all other customers are >> still having issues. I even disconnected the SM that caused customers >> to have problems and they were still modulating at the 7-20% MCS 1 >> level. Tried changing channels, etc. but still no results. >> >> Any help would be appreciated. >> >> Josh >> > -- *Josh Corson* Operations Manager BlueBit Networks bluebitnetworks.com o. 573.355.5381 c. 573.259.3073
