is there a reason the CPE is installed so high? would you have LOS at 20 foot or 10 foot on the TV tower? sometimes I get weird results when the CPE has multipath and lowering it helps.
On Tue, Nov 22, 2016 at 12:35 AM, Josh Corson <[email protected]> wrote: > The CPE in question is roughly 1.9 miles away. No tilt neccessary as the > CPE is installed at 100' on top of a 25g tower. We tried the upper 5.8 band > (which all our gps omnis are on and haven't had a problem until now) and > the 5.2 band. No other equipment added to our towers recently. > I am thinking about replacing the AP but don't want to do that and it not > fix the issue. > > > On Monday, November 21, 2016, Timothy Steele <[email protected]> > wrote: > >> Sounds like major interference or you are installing right under the >> tower without giving the SM installs uptilt >> >> On Mon, Nov 21, 2016, 9:03 PM Josh Corson <[email protected]> >> wrote: >> >>> We are having some issues with a epmp 2000 AP. >>> >>> At first there was an install on a customers private tower to get >>> service. I noticed the MCS downlink and uplink were sitting around MCS >>> 1 with 80% or so of packets. So it affected all other customers on the >>> AP and brought those other customers into 20% MCS 1 levels. Now his SM >>> has been raised and signals are great, -60dBm, SNR of 37dB, MCS 13/15. >>> The SM is also operating at mostly MCS 14-15 with only 1% in MCS 1. >>> I changed the management to be MCS 0 to attempt to help with the >>> minimal connection to MCS 1 so it will be allowed to pass traffic at >>> that rate. >>> >>> However, this customer still has issues where the internet >>> connectivity is random. Sometimes it just completely drops when you >>> put traffic to it, but when it is on, speed tests of 37 Mbps down and >>> 12 upload. >>> >>> All other customers are still on MCS 1 with levels ranging from 7% to >>> 20%. I can assume they are having the same trouble as the customer >>> listed above. >>> >>> All software is 3.1 >>> >>> My question is, what is the issue? This SM shows nothing but good >>> results, yet connectivity is poor at best, and all other customers are >>> still having issues. I even disconnected the SM that caused customers >>> to have problems and they were still modulating at the 7-20% MCS 1 >>> level. Tried changing channels, etc. but still no results. >>> >>> Any help would be appreciated. >>> >>> Josh >>> >> > > -- > > *Josh Corson* > Operations Manager > BlueBit Networks > bluebitnetworks.com > o. 573.355.5381 c. 573.259.3073 > >
