My question would be what's the tilt on the AP and what's the elevation angle from the CPE to the AP?

The 2000 sector antenna has electrical downtilt.


------ Original Message ------
From: "Josh Corson" <[email protected]>
To: "[email protected]" <[email protected]>
Sent: 11/22/2016 12:35:48 AM
Subject: Re: [AFMUG] ePMP 5ghz issues

The CPE in question is roughly 1.9 miles away. No tilt neccessary as the CPE is installed at 100' on top of a 25g tower. We tried the upper 5.8 band (which all our gps omnis are on and haven't had a problem until now) and the 5.2 band. No other equipment added to our towers recently. I am thinking about replacing the AP but don't want to do that and it not fix the issue.

On Monday, November 21, 2016, Timothy Steele <[email protected]> wrote:
Sounds like major interference or you are installing right under the tower without giving the SM installs uptilt


On Mon, Nov 21, 2016, 9:03 PM Josh Corson <javascript:_e(%7B%7D,'cvml','[email protected]');> wrote:
We are having some issues with a epmp 2000 AP.

At first there was an install on a customers private tower to get
service. I noticed the MCS downlink and uplink were sitting around MCS 1 with 80% or so of packets. So it affected all other customers on the AP and brought those other customers into 20% MCS 1 levels. Now his SM has been raised and signals are great, -60dBm, SNR of 37dB, MCS 13/15.
The SM is also operating at mostly MCS 14-15 with only 1% in MCS 1.
I changed the management to be MCS 0 to attempt to help with the
minimal connection to MCS 1 so it will be allowed to pass traffic at
that rate.

However, this customer still has issues where the internet
connectivity is random. Sometimes it just completely drops when you
put traffic to it, but when it is on, speed tests of 37 Mbps down and
12 upload.

All other customers are still on MCS 1 with levels ranging from 7% to
20%. I can assume they are having the same trouble as the customer
listed above.

All software is 3.1

My question is, what is the issue? This SM shows nothing but good
results, yet connectivity is poor at best, and all other customers are
still having issues. I even disconnected the SM that caused customers
to have problems and they were still modulating at the 7-20% MCS 1
level. Tried changing channels, etc. but still no results.

Any help would be appreciated.

Josh


--
Josh Corson
Operations Manager
BlueBit Networks
bluebitnetworks.com
o. 573.355.5381 c. 573.259.3073

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