EXPORT-FORM 477
LITERALLY THAT SIMPLE

On Wed, Feb 1, 2017 at 5:33 PM, Christopher Gray <cg...@graytechsoftware.com
> wrote:

> How do you keep track of speeds for your 477?
>
>
>
> On Wed, Feb 1, 2017 at 5:50 PM, Mathew Howard <mhoward...@gmail.com>
> wrote:
>
>> We just have the same set of plans (with names, rather than speeds) with
>> the same prices everywhere, and the speeds set differently depending on the
>> area - so if you're in an area where we can cover you with ePMP 5ghz half a
>> mile from our office, you'll get a vastly different speed than if you're
>> out in the middle of nowhere where we can only cover you with 900mhz FSK
>> from a tower with a grand total of 5 customers on it, but for billing
>> purposes the plan is the same. The only way to find out what the actual
>> speed is going to be in any given area is to ask us.
>>
>> On Wed, Feb 1, 2017 at 12:47 PM, Adam Moffett <dmmoff...@gmail.com>
>> wrote:
>>
>>> The other way is to define different service options and say that not
>>> all options are available in all areas.
>>>
>>> If there's an option that's more money for less speed nobody will
>>> intentionally choose it, but you can tell them that's the option available
>>> in their area.  This way happens to also work seamlessly with billing
>>> systems since you have to differentiate the rate options in the system that
>>> way anyhow.
>>>
>>> One problem you will not avoid no matter how you spell it out is that
>>> some people will draw their own conclusions about why you're charging them
>>> more than people in another area.  I.E.: They'll say you're a greedy, evil
>>> person with selfish and petty reasons for discriminating against them.  I
>>> don't have any faith in my fellow humans, so take that with a grain of salt.
>>>
>>>
>>>
>>> ------ Original Message ------
>>> From: "Sterling Jacobson" <sterl...@avative.net>
>>> To: "af@afmug.com" <af@afmug.com>
>>> Sent: 2/1/2017 1:37:38 PM
>>> Subject: Re: [AFMUG] Providing Service at Different Rates / in Different
>>> Markets
>>>
>>> Ugh, that is difficult.
>>>
>>>
>>>
>>> If it were me, at the very least I would just make a pricing page online
>>> and spell it all out for each ‘area’.
>>>
>>>
>>>
>>> If you want to be more discreet you could just advertise the lowest
>>> priced rate/plan and say there are higher speed options to contact you.
>>>
>>>
>>>
>>> The fancy way would be for them to fill out a form and get an immediate
>>> response via email or online as to their rate plans per the area.
>>>
>>>
>>>
>>>
>>>
>>>
>>>
>>> *From:* Af [mailto:af-boun...@afmug.com] *On Behalf Of *Christopher Gray
>>> *Sent:* Wednesday, February 1, 2017 11:28 AM
>>> *To:* af@afmug.com
>>> *Subject:* [AFMUG] Providing Service at Different Rates / in Different
>>> Markets
>>>
>>>
>>>
>>> How do others handle providing service in different markets at different
>>> rates?
>>>
>>>
>>>
>>> As I've expanded into different areas, I've found I need to charge
>>> significantly different rates and have to provide different speeds. I
>>> adjusted my website to say things like: "...up to" and "...starting at
>>> $...".  It feels a bit misleading. I want to be clear without publishing
>>> every single service option.
>>>
>>>
>>>
>>> I'd like some suggestions for more appropriately treating the different
>>> areas. Perhaps entering a zipcode or town to see price options?
>>>
>>>
>>>
>>> Thank you - Chris
>>>
>>>
>>
>


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