Christopher, FCC basically wants advertised plan rates which makes the whole thing BS, but what else are you going to do? I guess they assume you aren't advertising more than you can actually deliver. Taking the speed at each customer location is somewhat impractical for such purposes unless you just do a one time test and call it that forever. The FCC doesn't really have a way to report a "variable" rate plan. I have a customer who goes through this every year. He runs everything wide open and has data caps. So he lets you get as much "speed" as your radio can handle but bills for overages every month. He ends up doing a speed test on install and putting that into the "baseline" info for the customer and we use those numbers for the 477 grouping them together into as few "buckets" as possible. So it can be done, but it takes more effort and is certainly not "traditional".
Cameron On Wed, Feb 1, 2017 at 7:01 PM, Christopher Gray <cg...@graytechsoftware.com > wrote: > An exported form is only as good as the data entered. I export from Sonar > with no problem, but I go through a decent amount of effort to define a > long list of services to match each speed available, and it is getting a > little out of hand. > > When selling capacity, not speed, how do you rate your speed for your 477? > The max it could be? The lowest you'd ever expect? How do you define a > speed in your billing system for the 477 if the speed is variable? > > I see now that my biggest problem seems to be having 2 variables with each > product (price and speed... my "standard" product has speeds ranging from > 1.5 to 10 and prices ranging from $50 to $73). I think I just need to > simplify the product offering by fixing one of the variables, and possibly > have a zip code entry to view the available products. Half of my network is > 50% more expensive to operate than the other half, so there are significant > price differences between some areas. > > > ------------------------------ > > On Wed, Feb 1, 2017 at 7:36 PM, That One Guy /sarcasm < > thatoneguyst...@gmail.com> wrote: > >> EXPORT-FORM 477 >> LITERALLY THAT SIMPLE >> >> On Wed, Feb 1, 2017 at 5:33 PM, Christopher Gray < >> cg...@graytechsoftware.com> wrote: >> >>> How do you keep track of speeds for your 477? >>> >>> >>> >>> On Wed, Feb 1, 2017 at 5:50 PM, Mathew Howard <mhoward...@gmail.com> >>> wrote: >>> >>>> We just have the same set of plans (with names, rather than speeds) >>>> with the same prices everywhere, and the speeds set differently depending >>>> on the area - so if you're in an area where we can cover you with ePMP 5ghz >>>> half a mile from our office, you'll get a vastly different speed than if >>>> you're out in the middle of nowhere where we can only cover you with 900mhz >>>> FSK from a tower with a grand total of 5 customers on it, but for billing >>>> purposes the plan is the same. The only way to find out what the actual >>>> speed is going to be in any given area is to ask us. >>>> >>>> On Wed, Feb 1, 2017 at 12:47 PM, Adam Moffett <dmmoff...@gmail.com> >>>> wrote: >>>> >>>>> The other way is to define different service options and say that not >>>>> all options are available in all areas. >>>>> >>>>> If there's an option that's more money for less speed nobody will >>>>> intentionally choose it, but you can tell them that's the option available >>>>> in their area. This way happens to also work seamlessly with billing >>>>> systems since you have to differentiate the rate options in the system >>>>> that >>>>> way anyhow. >>>>> >>>>> One problem you will not avoid no matter how you spell it out is that >>>>> some people will draw their own conclusions about why you're charging them >>>>> more than people in another area. I.E.: They'll say you're a greedy, evil >>>>> person with selfish and petty reasons for discriminating against them. I >>>>> don't have any faith in my fellow humans, so take that with a grain of >>>>> salt. >>>>> >>>>> >>>>> >>>>> ------ Original Message ------ >>>>> From: "Sterling Jacobson" <sterl...@avative.net> >>>>> To: "af@afmug.com" <af@afmug.com> >>>>> Sent: 2/1/2017 1:37:38 PM >>>>> Subject: Re: [AFMUG] Providing Service at Different Rates / in >>>>> Different Markets >>>>> >>>>> Ugh, that is difficult. >>>>> >>>>> >>>>> >>>>> If it were me, at the very least I would just make a pricing page >>>>> online and spell it all out for each ‘area’. >>>>> >>>>> >>>>> >>>>> If you want to be more discreet you could just advertise the lowest >>>>> priced rate/plan and say there are higher speed options to contact you. >>>>> >>>>> >>>>> >>>>> The fancy way would be for them to fill out a form and get an >>>>> immediate response via email or online as to their rate plans per the >>>>> area. >>>>> >>>>> >>>>> >>>>> >>>>> >>>>> >>>>> >>>>> *From:* Af [mailto:af-boun...@afmug.com] *On Behalf Of *Christopher >>>>> Gray >>>>> *Sent:* Wednesday, February 1, 2017 11:28 AM >>>>> *To:* af@afmug.com >>>>> *Subject:* [AFMUG] Providing Service at Different Rates / in >>>>> Different Markets >>>>> >>>>> >>>>> >>>>> How do others handle providing service in different markets at >>>>> different rates? >>>>> >>>>> >>>>> >>>>> As I've expanded into different areas, I've found I need to charge >>>>> significantly different rates and have to provide different speeds. I >>>>> adjusted my website to say things like: "...up to" and "...starting at >>>>> $...". It feels a bit misleading. I want to be clear without publishing >>>>> every single service option. >>>>> >>>>> >>>>> >>>>> I'd like some suggestions for more appropriately treating the >>>>> different areas. Perhaps entering a zipcode or town to see price options? >>>>> >>>>> >>>>> >>>>> Thank you - Chris >>>>> >>>>> >>>> >>> >> >> >> -- >> If you only see yourself as part of the team but you don't see your team >> as part of yourself you have already failed as part of the team. >> > >
