Jay, what is the issue? We have a lot of Telrad deployed. Adam
From: Af [mailto:[email protected]] On Behalf Of CBB - Jay Fuller Sent: Wednesday, May 17, 2017 1:54 PM To: [email protected]; [email protected] Subject: Re: [AFMUG] average number of calls a day That is what I would expect if everything were working correctly. :) Thanks Layne. We've had some power issues with a telrad deployment we purchased. At this time we are only able to power and transmit on two of three base stations at a time. ----- Original Message ----- From: Layne Sisk <mailto:[email protected]> To: [email protected] <mailto:[email protected]> ; [email protected] <mailto:[email protected]> Sent: Wednesday, May 17, 2017 3:40 PM Subject: Re: [AFMUG] average number of calls a day Are you speaking of support/customer service calls? If so you should be between 8-16 calls per day. Average per day call volume for the ISPs we support is typically between 1 and 2 % of the subscriber base. Layne Sisk ServerPlus <tel:801.426.8283%2C%20ext%20102> 801.426.8283, ext 102 <http://www.serverplus.com/> From: Af [mailto:[email protected]] On Behalf Of CBB - Jay Fuller Sent: Wednesday, May 17, 2017 12:06 PM To: [email protected] <mailto:[email protected]> ; [email protected] <mailto:[email protected]> Subject: [AFMUG] average number of calls a day we're about 800 customers how many calls on average should we be getting a day? we have a few network problems right now but i think we are seeing 25-40 planning for staff adjustments...
