Good luck with that. Any company could close up shop today, and if they are bankrupt, they are bankrupt.
On Oct 17, 2017 12:27 PM, "Matt Hoppes" <[email protected]> wrote: It also means at any point they can just close up shop leaving my data and my customer information high and dry with no recourse. On Oct 17, 2017, at 13:24, Josh Reynolds <[email protected]> wrote: They provide enough value to avoid locking you in a contract that would otherwise retain your business when they don't continuously earn it. Others are NOT the same. On Oct 17, 2017 12:22 PM, "Matt Hoppes" <[email protected]> wrote: > No contract? That's frankly beyond scary. > > On Oct 17, 2017, at 13:06, Adam Moffett <[email protected]> wrote: > > Sonar is strictly per user with no contract, so if you haven't migrated > any users in yet then you pay the minimum.....which I think is $100/month. > > > ------ Original Message ------ > From: "Matt Hoppes" <[email protected]> > To: [email protected] > Sent: 10/17/2017 9:16:46 AM > Subject: Re: [AFMUG] Sonar > > Fail. > > On Oct 17, 2017, at 08:54, Lewis Bergman <[email protected]> wrote: > > Many of them start charging you regardless if you are on their system yet. > Once you sign the contract, you start paying. > > On Mon, Oct 16, 2017 at 6:00 PM Nathan Anderson <[email protected]> wrote: > >> I can understand this if the product in question is purchased/licensed >> for a one-time upfront fee. However, if you have a SaaS model with >> recurring revenues, it seems like it would be in your best interest to help >> the customer move existing data over to your product cost-free, and >> thus get them to be a paying customer ASAP. >> >> >> -- Nathan >> ------------------------------ >> *From:* Af <[email protected]> on behalf of Lewis Bergman < >> [email protected]> >> *Sent:* Monday, October 16, 2017 3:36 PM >> *To:* [email protected] >> *Subject:* Re: [AFMUG] Sonar >> >> Yea, this seems to be a common practice in the software industry. What >> they all should really say is that they help you convert. I am going >> through this with ECi at the moment. We paid several thousand for them to >> convert our database. What it really was was a half hearted gesture at >> putting the DB into an excel spreadsheet that they spent zero time checking >> for sanity. They expect us to do all that. >> >> It seems that most software companies expect their customers to have a >> whole team of people doing what seems to be the software companies job. Not >> saying Sonar fits the description, just that that seems to be the rule not >> the exception. >> >> On Mon, Oct 16, 2017 at 5:24 PM Sterling Jacobson <[email protected]> >> wrote: >> >>> Taking forever to migrate from Platypus to Sonar. >>> >>> I was told conversion was free, but they didn't tell me I had to do all >>> my own conversion from Plat to Sonar, so in my mind that's not free. >>> >>> I paid Spender Lambert to move some initial data to their format, but >>> I've been on a hold with Sonar since last month. >>> >>> Super excited to get going with a 'modern' billing system, but so far >>> the process has been a total snoozer. >>> >>> >>>
