We are going on 10 :)
> On Oct 17, 2017, at 16:55, Josh Reynolds <[email protected]> wrote: > > Right, keep that running for 30 years with no support. > >> On Oct 17, 2017 1:36 PM, "Matt Hoppes" <[email protected]> >> wrote: >> Local install. >> >>> On Oct 17, 2017, at 13:32, Josh Reynolds <[email protected]> wrote: >>> >>> Good luck with that. Any company could close up shop today, and if they are >>> bankrupt, they are bankrupt. >>> >>> On Oct 17, 2017 12:27 PM, "Matt Hoppes" <[email protected]> >>> wrote: >>> It also means at any point they can just close up shop leaving my data and >>> my customer information high and dry with no recourse. >>> >>>> On Oct 17, 2017, at 13:24, Josh Reynolds <[email protected]> wrote: >>>> >>>> They provide enough value to avoid locking you in a contract that would >>>> otherwise retain your business when they don't continuously earn it. >>>> >>>> Others are NOT the same. >>>> >>>>> On Oct 17, 2017 12:22 PM, "Matt Hoppes" >>>>> <[email protected]> wrote: >>>> >>>>> No contract? That's frankly beyond scary. >>>>> >>>>>> On Oct 17, 2017, at 13:06, Adam Moffett <[email protected]> wrote: >>>>>> >>>>>> Sonar is strictly per user with no contract, so if you haven't migrated >>>>>> any users in yet then you pay the minimum.....which I think is >>>>>> $100/month. >>>>>> >>>>>> >>>>>> ------ Original Message ------ >>>>>> From: "Matt Hoppes" <[email protected]> >>>>>> To: [email protected] >>>>>> Sent: 10/17/2017 9:16:46 AM >>>>>> Subject: Re: [AFMUG] Sonar >>>>>> >>>>>>> Fail. >>>>>>> >>>>>>>> On Oct 17, 2017, at 08:54, Lewis Bergman <[email protected]> >>>>>>>> wrote: >>>>>>>> >>>>>>>> Many of them start charging you regardless if you are on their system >>>>>>>> yet. Once you sign the contract, you start paying. >>>>>>>> >>>>>>>>> On Mon, Oct 16, 2017 at 6:00 PM Nathan Anderson <[email protected]> >>>>>>>>> wrote: >>>>>>>>> I can understand this if the product in question is >>>>>>>>> purchased/licensed for a one-time upfront fee. However, if you have >>>>>>>>> a SaaS model with recurring revenues, it seems like it would be in >>>>>>>>> your best interest to help the customer move existing data over to >>>>>>>>> your product cost-free, and thus get them to be a paying customer >>>>>>>>> ASAP. >>>>>>>>> >>>>>>>>> -- Nathan >>>>>>>>> >>>>>>>>> From: Af <[email protected]> on behalf of Lewis Bergman >>>>>>>>> <[email protected]> >>>>>>>>> Sent: Monday, October 16, 2017 3:36 PM >>>>>>>>> To: [email protected] >>>>>>>>> Subject: Re: [AFMUG] Sonar >>>>>>>>> >>>>>>>>> Yea, this seems to be a common practice in the software industry. >>>>>>>>> What they all should really say is that they help you convert. I am >>>>>>>>> going through this with ECi at the moment. We paid several thousand >>>>>>>>> for them to convert our database. What it really was was a half >>>>>>>>> hearted gesture at putting the DB into an excel spreadsheet that they >>>>>>>>> spent zero time checking for sanity. They expect us to do all that. >>>>>>>>> >>>>>>>>> It seems that most software companies expect their customers to have >>>>>>>>> a whole team of people doing what seems to be the software companies >>>>>>>>> job. Not saying Sonar fits the description, just that that seems to >>>>>>>>> be the rule not the exception. >>>>>>>>> >>>>>>>>>> On Mon, Oct 16, 2017 at 5:24 PM Sterling Jacobson >>>>>>>>>> <[email protected]> wrote: >>>>>>>>> >>>>>>>>>> Taking forever to migrate from Platypus to Sonar. >>>>>>>>>> >>>>>>>>>> I was told conversion was free, but they didn't tell me I had to do >>>>>>>>>> all my own conversion from Plat to Sonar, so in my mind that's not >>>>>>>>>> free. >>>>>>>>>> >>>>>>>>>> I paid Spender Lambert to move some initial data to their format, >>>>>>>>>> but I've been on a hold with Sonar since last month. >>>>>>>>>> >>>>>>>>>> Super excited to get going with a 'modern' billing system, but so >>>>>>>>>> far the process has been a total snoozer. >>>>>>>>>> >>>>>>>>>> >>>
